Kerry Plummer
New Haven,CT
Summary
Certified Phlebotomist, well-versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining the highest quality control and patient care standards.
Success-driven, highly motivated, eager to learn, passionate, and efficient when given tasks. Keen understanding of the importance and correlation between good human relations and interpersonal relationships. Aim always to maintain clear and effective communication and be an easy person to work with. Attentive and pays attention to detail while grasping new instructions and tasks quickly.
Computer literate and proficient in navigating through different software programs including but not limited to Word, excel, pages, and numbers, to name a few. Excellent time management skills. Customer service-oriented, enterprising, innovative, articulate, and keen. Experience in the cosmetology, clothing, textile, and skin care industries.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cosmetologist/Aesthetician
Aly's Beauty Spot
02.2006 - 11.2018
- Demonstrated high level of customer service to increase retention and satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Answered phone calls and emails to schedule client appointments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Developed new techniques to improve appearance of customer and provide different looks.
Garment Construction
Spencer's Tailoring
09.2002 - 12.2005
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Education
Phlebotomy Certification - Phlebotomy
Harborview School of Phlebotomy
West Haven, CT01.2023
Cosmetology Certification - Cosmetology
Del's School of Cosmetology
Kingston, Jamaica01.2003
Certification in Garment Construction - Garment Construction
HEART TRUST Institute
Kingston, Jamaica11.2002
Certification in Computer Techmology - Computer Technology
HEART TRUST Institute
Kingston, Jamaica08.2002
High School Diploma -
Holy Trinity High School
Kingston, Jamaica01.2001
Skills
- Attentive and detailed
- Computer Literate
- Excellent time management
- Innovative
- Relationship Building
- Active Listening
- Issue Resolution
- Clear Communication
- Friendly Communication
- Product and Service Explanations
- Strong Manual Dexterity
Certification
- PT - Phlebotomy Technician
Timeline
Cosmetologist/Aesthetician
Aly's Beauty Spot
02.2006 - 11.2018
Garment Construction
Spencer's Tailoring
09.2002 - 12.2005
Phlebotomy Certification - Phlebotomy
Harborview School of Phlebotomy
Cosmetology Certification - Cosmetology
Del's School of Cosmetology
Certification in Garment Construction - Garment Construction
HEART TRUST Institute
Certification in Computer Techmology - Computer Technology
HEART TRUST Institute
High School Diploma -
Holy Trinity High School
- PT - Phlebotomy Technician
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