Miguel Nunez
Katy,TX
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration. Bilingual with fluency in Spanish.
Overview
8
8
years of professional experience
Work History
Costumer Returns
Amazon
12.2023 - Current
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Documented returned product details in [Software] inventory tracking system.
- Provided documentation and calculations to support inventory distribution decisions.
- Delivered high-quality customer service by gathering feedback on product deficiencies.
- Reduced product loss by [Number]% over [Number] years by maintaining secure environment and workflows.
Salesman
Hycite Enterprise
08.2019 - 08.2023
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth processes.
Manager
Inv Coffee Cake
01.2016 - 05.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Managed and motivated employees to be productive and engaged in work.
Education
High School -
Caracciolo Parra Y Olmedo
07.2009
Skills
- Telephone Support
- Vendor Coordination
- Providing Feedback
- Overcoming Objections
- Sales and Marketing Strategy
- Bilingual Spanish /English
- Fast learner
- Daily Workflows
- Client Presentations
- Financing Options
- Return Authorization
- Complaint Handling
- Teamwork and Collaboration
- Computer Skills
- Customer Service
- Calm Under Pressure
- Problem Resolution
- Relationship Building
- Microsoft Office
- Data Entry
- Order and Refund Processing
- Bilingual Spanish and English
Languages
Spanish
Native or Bilingual
Timeline
Costumer Returns
Amazon
12.2023 - Current
Salesman
Hycite Enterprise
08.2019 - 08.2023
Manager
Inv Coffee Cake
01.2016 - 05.2019
High School -
Caracciolo Parra Y Olmedo