Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Miguel Ornelas

San Diego,CA

Summary

I have great customer service, im friendly with employees and can give them daily tasks. I have good memory and im a fast learner. i am hands on when needed. i am looking for a long term job and experience to grow and learn.

Overview

8
8
years of professional experience
1
1
Certification

Work History

FBA Supervisor/Receiving Associate

TCP Global
San Diego, CA
11.2021 - Current
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Recorded regular progress and issues with products.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Regularly reviewed invoices and double-checked orders.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Pick transfers for our other two warehouses, south Carolina and Las Vegas.
  • assist with Maintenance in the warehouse.
  • Open receiving department and close at the end of the work day.

Field Maintenance Technician

Wiline Networks
San Diego, CA
07.2020 - 05.2021
  • Operated hand tools and power equipment according to company safety procedures.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Discussed and recommended service options with customers and explained costs involved.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Positively engaged with customers and maintained professional appearance as company representative.

Maintenance Mechanic

Venice Bakery
San Diego, CA
02.2018 - 07.2020
  • Diagnosed malfunctions and troubleshot issues.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Troubleshot [Product] and [Product] and fixed possible problems.

Loading Manager

Canton Food Co.
City of Los Angeles, CA
02.2017 - 07.2018
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Frequently talk with costumers to improve business sales.
  • Attend monthly meetings to improve work flow and business sales.

Cashier Supervisor

Carl's Jr
City of Los Angeles, CA
04.2015 - 08.2017
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

Education

High School Diploma -

Jordan High School
City Of Los Angeles, CA
07.2004

Skills

  • Basic Mathematical Calculations
  • Shipping Method Optimization
  • Order Checking
  • Monthly Inventory
  • Invoice and Manifest Review
  • Contents Verification
  • Data Documentation
  • Customer Experience

Certification

I have Hazmat certifications, and all forklift Mechineries.

Languages

Spanish
Full Professional
English
Full Professional

Timeline

FBA Supervisor/Receiving Associate

TCP Global
11.2021 - Current

Field Maintenance Technician

Wiline Networks
07.2020 - 05.2021

Maintenance Mechanic

Venice Bakery
02.2018 - 07.2020

Loading Manager

Canton Food Co.
02.2017 - 07.2018

Cashier Supervisor

Carl's Jr
04.2015 - 08.2017

High School Diploma -

Jordan High School

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