Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Correctional Officer
CA Dept. Of Corrections And Rehabilitation
Lancaster, CA
07.2002 - 05.2017
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Enforced rules and regulations to maintain order among inmates.
Investigated and responded to incidents of inmate misconduct.
Provided assistance and guidance to inmates regarding daily activities.
Coordinated with other law enforcement personnel to exchange information.
Weapons qualifications and training
Soldier
US Army
Ontario, CA
05.2000 - 05.2004
Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
Trained in infantry tactics, weapons and medical procedures for well-rounded field support.