Miguel Parraga
Elkhart,IN
Summary
Highly skilled in managing computer systems, with a strong background in troubleshooting and maintaining hardware and software. Able to operate complex computer systems efficiently, demonstrating technical acumen and ability to adapt quickly to new technologies. Displayed leadership skills in previous roles by training staff on system operations and addressing critical issues promptly for minimal disruption. Success in reducing operational downtime through proactive maintenance and systematic issue resolution. Versatile professional operates wide range of machines quickly and accurately. Performance-driven and skilled in bonding and finishing pieces. Maintains highest level of safety and cleanliness in and around production and assembly areas. Precision-oriented CNC Lathe Machine Operator known for high productivity and efficiency in task completion. Possess specialized skills in precision measurement, blueprint interpretation, and machine setup and operation. Excel at problem-solving, time management, and teamwork, ensuring seamless operations and quality output.
Overview
10
10
years of professional experience
Work History
CNC Machine Operator
Ammy
Elkhart, IN
06.2024 - 03.2025
- Adjusted machine feed and speed, changed cutting tools, or adjusted machine controls when automatic programming is faulty or if machines malfunction.
- Monitored machine operation to detect malfunctions or out-of-tolerance machining.
- Compared numerical displays with process sheet data to verify dimensional adjustments.
- Kept parts within close tolerances of design standards to maintain optimal quality.
- Performed regular preventive maintenance tasks on CNC machinery.
- Checked completed workpieces against specifications to assess conformance.
- Completed accurate calculations of machine speed, feed ratios and cut parameters.
- Ensured that all components met customer requirements before being packaged for shipment.
- Followed optimum cleaning procedures to keep machines, tooling and parts free of build-up and avoid excess wear.
PC Builder and System Operator
Myself - from home
ELKHART, INDIANA
01.2015 - 03.2025
- Removed malfunctioning components and replaced with new or refurbished parts.
- Kept supplies and tools organized, clean and at optimal levels to achieve service demands.
- Monitored ongoing service requests to verify timely and satisfactory completion, supporting exceptional satisfaction ratings.
- Provided technical support for client inquiries via telephone and email.
- Conducted regular maintenance checks to diagnose any potential issues before they arise.
- Performed internal vulnerability scans to harden owned systems against intrusion and malicious activity.
- Calibrated monitors for optimal brightness and color accuracy levels.
- Measured voltages and adjusted setups to increase equipment longevity.
Telemarketer - Online Support Operator
Claro movil
Bogota, Colombia
03.2021 - 11.2023
- Optimized scheduling of calls to enhance time efficiency.
- Consistently met daily, weekly, monthly call quotas set forth by management team.
- Initiated outbound calls to prospective clients using scripts.
- Maintained and recorded customer information in database.
- Worked closely with marketing teams to develop effective strategies for increasing customer base.
- Identified potential customers through cold calling and database research.
- Collaborated with graphic designers to develop visually appealing designs for products and marketing materials.
- Assisted in the selection of high-quality source material suitable for image editing tasks.
- Suggested improvements to enhance the online support process.
- Collected, analyzed and reported on data for use in operational planning.
- Evaluated software or hardware to recommend improvements or upgrades.
- Assisted customers with product setup, installation, and troubleshooting.
Education
Bachelor of Science - General Sciences
U.E.P Melanie Klein
Venezuela08-2015
Skills
- Machine operation
- Preventive maintenance
- Quality control
- Speeds and feeds
- Precision measuring
- Defect identification
- Loading materials
- Machine alignment
- Effective communication
- Attention to detail
- Customer requirements
- Parts organization
- Feed rate adjustment
- Dimensional inspection
- Hardware diagnostics
- Technical support
- Software installation
- Relationship building
- Critical thinking
- System configuration
- Hardware and software installation
- Technical writing
- Computer configurations
- Performance optimization
- Telephone etiquette
- Peripheral device installation
- Preventive Maintenance
- Computer assembly
- Installation and repair
- Wireless networking
- Network administration
- Settings configuration
- System diagnostics
- PC refurbishment
- Operating system testing
- Customer service
- System maintenance
- Issue troubleshooting
- Data entry
- Response management
- Performance monitoring
- Client relations
- Organizational skills
- Conflict resolution
- Problem solving
Languages
English
Professional
Spanish
Professional
Timeline
CNC Machine Operator
Ammy
06.2024 - 03.2025
Telemarketer - Online Support Operator
Claro movil
03.2021 - 11.2023
PC Builder and System Operator
Myself - from home
01.2015 - 03.2025
Bachelor of Science - General Sciences
U.E.P Melanie Klein
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