Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Miguel Quiles

New Rochelle

Summary

Accomplished security professional with extensive experience at Halls Corporate Security, managing a team of 100. Expert in emergency response and surveillance monitoring, ensuring safety and efficiency. Proven leader in staff training and incident reporting, leveraging bilingual communication skills to enhance operations. Adept at utilizing Microsoft Applications for streamlined processes and effective problem-solving. Reliable Doorman with background in upscale hospitality and residential environments. Display strong understanding of customer service principles, conflict resolution techniques, and property security measures. Notable for maintaining professional demeanor under pressure while providing welcoming atmosphere for residents and guests. Previous work led to improved tenant satisfaction and increased safety standards. Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in weapons, defensive tactics and conflict de-escalation techniques.

Overview

2026
2026
years of professional experience

Work History

Director of Security

Knights Security
New Rochelle
06.2020 - Current
  • Supervised security personnel during shifts to maintain safety protocols.
  • Monitored surveillance systems for suspicious activity and potential security breaches.
  • Conducted regular inspections of premises to identify security vulnerabilities.
  • Trained new security staff on procedures and emergency response protocols.
  • Coordinated with local law enforcement during incidents or emergencies as needed.

Public Safety Officer

Fordham University
08.2018 - 12.2020
  • Insure safety of Students, Faculty and Staff
  • Secure Buildings, make rounds and activate/deactivate alarms
  • Monitor closed circuit monitors and fire alarm system
  • Participate in securing on/off campus events
  • Maintain professional appearance and conduct
  • Conducted regular patrols of designated areas within the campus community.

Doorman/Concierge

USA Security Corp.
01.2018 - 10.2018
  • Insure safety of tenants
  • Secure Building, make rounds and activate/deactivate alarms
  • Monitor closed circuit monitors and fire alarm system
  • Participate in securing on facilities events
  • Maintain professional appearance and conduct
  • Data entry in Building Link of packages from USPS, UPS, FedEx, DHL, Tenant Dry Cleaning, Maintenance Requests, etc.

Security Officer

Allied Barton
01.2014 - 02.2015
  • Secured non-paid areas at Fulton Street Station
  • Reported medical and non-medical incidents with customers
  • MTA subway historical site: provided information and a safe environment for customers

Store Manager/Head of Security

Limelight Market place
01.2010 - 07.2014
  • Managed forty two individual stores
  • Maintained daily operations of the market place (mall)
  • Monitored and evaluated customer service function of Sales Associates
  • Scheduled work hours for all Security staff
  • Secured all cash registers at the end of the day

Security/Lost Prevention Associate

Best Buy
01.2009 - 01.2010
  • Maintained the safety of all personnel and visitors
  • Secured building, made rounds and set alarms at the end of the business day
  • Assisted customers with inquiries and referred to appropriate department

Director of Security (MTA Bridges and Tunnels)

Halls Corporate Security
01.1999 - 01.2001
  • Managed and supervised staff of one hundred on daily operations
  • Maintained the safety of all personnel and visitors
  • Secured the area of thirty three floors
  • Managed Supervisors per shift of thirty five security personnel on each shift
  • Certified Fire Marshall

Security Officer

Saint Vincent’s Hospital
01.1991 - 01.1999
  • Assisted in all medical and non medical emergencies
  • Maintained order in mental ward and patrolled hospital grounds
  • Developed Excellence in Security training course.

Mail Clerk (Shipping and Receiving)
  • Responsible for sorting mail, packages/ supplies, etc. to appropriate departments
  • Order supplies and issued Purchase Orders
  • Checked Purchase Orders for items and submitted to accounts payable for payment
  • Experience in Canon IT-2500 to weigh packages for proper postage
  • Knowledge of shipping software pertaining to UPS, FedEx and USPS

Education

Diploma -

Roosevelt High School

Skills

  • Bi-lingual in Spanish (speaking)
  • Emergency response
  • Surveillance monitoring
  • Event security
  • Staff training
  • Incident reporting
  • Complaint handling
  • Package handling
  • Fire safety
  • VIP assistance
  • Crime prevention
  • Patrolling
  • Microsoft Applications
  • Internet Applications
  • Knowledge of financial software

References

References available upon request.

Timeline

Director of Security

Knights Security
06.2020 - Current

Public Safety Officer

Fordham University
08.2018 - 12.2020

Doorman/Concierge

USA Security Corp.
01.2018 - 10.2018

Security Officer

Allied Barton
01.2014 - 02.2015

Store Manager/Head of Security

Limelight Market place
01.2010 - 07.2014

Security/Lost Prevention Associate

Best Buy
01.2009 - 01.2010

Director of Security (MTA Bridges and Tunnels)

Halls Corporate Security
01.1999 - 01.2001

Security Officer

Saint Vincent’s Hospital
01.1991 - 01.1999

Mail Clerk (Shipping and Receiving)

Diploma -

Roosevelt High School
Miguel Quiles
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