MIGUEL RANGEL
Doral,FL
Summary
Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
I possess the ability to work independently of direct supervision and be able to make tactical decisions and achieve deliverables within the parameters established for the position by the management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
OPERATION MANAGER
MRJG LOGISTICS LLC
03.2021 - 06.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Increased profit by streamlining operations.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
PRODUCTION SUPERVISOR
Prier Products
05.2019 - 03.2021
- Resolved issues quickly to maintain productivity goals.
- Managed team of 20 production associates, overseeing productive production processes and meeting all deadlines.
- Established clear priorities and production quality standards.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Managed internal operational standards and productivity targets.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.
- Supervised ongoing daily production phases.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Implemented policies and standard operating procedures for continuous improvement.
- Kept accurate and detailed records of personnel progress and productivity.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Managed staff hiring, training and supervision.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Coordinated project workflows for departments.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
Shift Lead Supervisor
DOS REALES MEXICAN RESTAURANT
08.2017 - 04.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
Business Administration And Management
UNIVERSIDAD CATOLICA DEL TACHIRA
SAN CRISTOBAL, TACHIRA, VENEZUELA03.2010
Skills
- Project Management
- Strategic Partnership
- Multidisciplinary Collaboration
- Inventory Control
- Business Administration
- Policy and Procedure Implementation
- Activities Reporting
- Workplace Monitoring
- Data Analytics
- 5S Principles
- Process Improvement
- Professional Relationships
Certification
- Certified Emerging Leadership, Johnson County Communitty College - 2020-2021
- Certified Supply Chain Management, A.C.S.M - 2021
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
OPERATION MANAGER
MRJG LOGISTICS LLC
03.2021 - 06.2023
PRODUCTION SUPERVISOR
Prier Products
05.2019 - 03.2021
Shift Lead Supervisor
DOS REALES MEXICAN RESTAURANT
08.2017 - 04.2018
Business Administration And Management
UNIVERSIDAD CATOLICA DEL TACHIRA
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