MIGUEL RASCON
Los Angeles,CA
Summary
Experienced Regional and Field Management professional with a proven track record of success across various industries. Skilled in driving productivity, customer service, sales, administration, and supervision. Specialized in specialty retail, food and hospitality, outbound sales, and clerical work. Committed to achieving operational excellence and driving business growth. Seeking opportunities in the Los Angeles, CA area to further advance career and make a meaningful impact.
Overview
19
19
years of professional experience
Work History
Sr Regional Manger, Starbucks Licensed Stores
Macys Department Store
05.2018 - Current
- Supporting the Foods Area Director, the Foods Regional Manager directs a multi-unit portfolio of operations; develops regional strategies to achieve each store’s financial, operational and customer-service goals while addressing each store’s unique strengths and challenges.
- Established key performance indicators to monitor progress towards strategic goals and drive accountability across teams.
- Managed budgets, ensuring optimal allocation of resources for maximum return on investment.
- Mentored team leaders, fostering professional development and improving overall team performance.
- Launched new products within the region, successfully driving market penetration and brand awareness.
- Developed strong relationships with key clients, resulting in long-term partnerships and increased revenue.
- Directed regional operations, enhancing efficiency and ensuring alignment with corporate objectives.
Multi-Unit General Manager
Pizza Studio
11.2016 - 05.2018
- I manage all aspects of the store operations. Focusing on Food cost, Labor cost, and sales. This is a fast casual dining pizza restaurant were speed of service, quality of food, and customer service are our priority. We are part of a Franchise and opened a new location in Point Loma in which I managed both of our store locations and helped manage all store opening aspects.
Starbucks Manager
Starbucks Coffee Company
07.2006 - 09.2016
- Managed and executed store operations and procedures. I lead the staff by training and Developmental resources as well as hiring and terminations. During my time with Starbucks Coffee Co I worked for 12 different locations, Opened 4 new store locations, and held several different positions in management with in the company.
- Led daily operations to ensure exceptional customer service and product quality.
- Trained and mentored team members to enhance performance and efficiency.
Education
High School Diploma -
Tulare Union High School
Bachelors - Business Operations
AIU Online
06.2025
Skills
- Store Budgeting as well as store labor vs sales The cost of labor a store can afford vs the daily/weekly/monthly/annual store sales and store budget
- COGs, labor % Food Cost % and Food Cost Budget
- Managing store sales ( KPI, ADS, UPT ) and action plans to encourage productivity
- Market Trends
- Operations
- Multi-Unit management and Multi-project management
- Working with Project Management teams, General Contractors, & City Officials during planned workload store opening procedures
- Managing full new store opening budgets (500k – 1Million)
- Vendor and Account set ups (working closely with company financial teams)
- Walking all inspections for store openings and existing stores
- Creating forecasted budgets for seasonal projections to cover all opening costs as well as potential foreseen profit with in a specific time frame
- Managing sales & budgets for 12 million – 2 million dollar locations (Multi-Unit Management)
- I have extensive experience and knowledge in Sales Goals for comp and target stores which include KPI’s (average dollar sales, units per transaction, and conversions)
- I’ve managed a Comp Specialty Retailer in which exceeded the prior year sales each
- Marketing and Merchandising
- Merchandise floor setups
- Merchandise replenishments
- Community outreach for store grand opening, Fundraiser, Franchisee Marketing, & Corporate Marketing
- Staffing select, Microsoft Word, Excel, Power point, Raymark, VeriFone, Spread sheets, Paycom, ADP, Toast, Aloha, Kronos, Brinks, and CTUIT
- Preventive maintenance scheduling
- Cross-functional team coordination
- Operations management
- Staff training and development
Timeline
Sr Regional Manger, Starbucks Licensed Stores
Macys Department Store
05.2018 - Current
Multi-Unit General Manager
Pizza Studio
11.2016 - 05.2018
Starbucks Manager
Starbucks Coffee Company
07.2006 - 09.2016
Bachelors - Business Operations
AIU Online
High School Diploma -
Tulare Union High School
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