Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Miguel Reyes

El Paso

Summary

Results-driven logistics and transportation professional with 8+ years of experience in asset utilization, freight planning, and international trade. Proven track record of optimizing trailer pools, improving operational efficiency, reducing costs, and consistently exceeding KPIs in high-volume, deadline-driven environments. Recognized for strong leadership, process improvements, and building trusted relationships with customers, vendors, and cross-functional teams. Bilingual in English and Spanish.

Overview

11
11
years of professional experience

Work History

Equipment Utilization Coordinator

Sky Transportation Services
06.2025 - Current
  • Manage daily trailer allocations, optimizing the use of company-owned and rental equipment to maximize operational efficiency.
  • Recover idle trailers inactive for over 16 days, boosting fleet productivity and reducing asset waste.
  • Collaborate with billing and customer service teams to streamline trailer detention invoicing, improving billing accuracy and reducing disputes.

Load Planner

Sky Transportation Services
02.2024 - 06.2025
  • Planned freight assignments for 30+ tractors daily, optimizing routes for cost efficiency and on-time delivery.
  • Coordinated with local drivers and maintained TRPM and budgetary goals, improving load planning efficiency by 12%.
  • Managed customer trailer pools to balance inventory levels and prevent overstock or shortages.

Import & Export Coordinator

Erives Enterprises
05.2019 - 02.2023
  • Negotiated freight rates, reducing shipping costs by 8% annually without compromising service quality.
  • Managed customs clearance and compliance for imports/exports, avoiding delays and penalties.
  • Built and maintained strong vendor and carrier relationships, improving service reliability by 20%.
  • Streamlined documentation processes, reducing processing time by 30%.

Team Manager

Alorica
02.2017 - 02.2019
  • Led a 25-member team, achieving a 15% increase in performance metrics through targeted coaching and training.
  • Developed and implemented staff development programs, reducing turnover by 10%.
  • Created incentive systems to boost productivity and maintain high morale.

Sales Manager

Rent A Tire
08.2014 - 02.2017
  • Increased sales revenue by 18% through upselling and cross-selling strategies.
  • Trained and mentored sales staff to consistently meet or exceed monthly targets.
  • Resolved escalated customer issues, maintaining a 95% satisfaction rate.

Education

High School Diploma -

El Dorado High School
El Paso, TX
05.2014

Skills

  • Asset Utilization & Trailer Pool Management
  • Load Planning & Freight Optimization
  • Import/Export Compliance & Documentation
  • Carrier Negotiation & Rate Management
  • Operational Efficiency & Cost Reduction
  • Team Leadership & Staff Development
  • Customer Relationship Management (CRM)
  • Performance Metrics & Data Analysis
  • Yard Management & GPS Tracking (SkyBitz)
  • Vendor & Stakeholder Collaboration

LANGUAGES

Spanish: Native or Bilingual
English: Professional Working Proficiency

Timeline

Equipment Utilization Coordinator

Sky Transportation Services
06.2025 - Current

Load Planner

Sky Transportation Services
02.2024 - 06.2025

Import & Export Coordinator

Erives Enterprises
05.2019 - 02.2023

Team Manager

Alorica
02.2017 - 02.2019

Sales Manager

Rent A Tire
08.2014 - 02.2017

High School Diploma -

El Dorado High School

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