Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Rivera

El Paso,TX

Summary

Dynamic retail leader with a proven track record at Target Co, excelling in operations management and team development. Enhanced customer relationships and drove sales through strategic merchandising. Skilled in staff mentoring and business planning, fostering a high-performance culture that consistently meets goals and elevates service quality.

Experienced with leading high-performance teams to execute strategic goals. Utilizes strong leadership and organizational skills to drive team success and improve operational efficiency. Track record of fostering collaborative environments and consistently meeting organizational objectives.

Successful Executive with over 6 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Overview

17
17
years of professional experience

Work History

Executive Team Leader

Target Co
09.2019 - Current
  • Assisted team in daily operations, ensuring smooth workflow and effective communication.
  • Supported inventory management processes, maintaining accurate records and organization.
  • Collaborated with team members to address customer inquiries and enhance service quality.
  • Learned safety protocols and procedures to ensure a secure working environment.
  • Adapted quickly to new tasks and responsibilities within a fast-paced retail environment.
  • Helped implement store merchandising strategies to improve product visibility and sales.
  • Improved overall team performance with regular coaching, mentoring, and employee development initiatives.
  • Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.
  • Built relationships with team members to encourage willingness to address concerns and issues.
  • Mentored employees to help improve skills and enable team members to become peak performers on job.
  • Recruited and hired talented individuals bringing depth and experience to organization.

Store Manager

Aeropostale
10.2008 - 09.2019
  • Oversaw daily store operations, ensuring compliance with company policies and procedures.
  • Led team in achieving sales targets through strategic merchandising and inventory management.
  • Trained and mentored staff, fostering a high-performance culture and enhancing customer service skills.
  • Analyzed sales reports to identify trends, informing inventory decisions and promotional strategies.
  • Developed staff schedules, optimizing labor costs while maintaining adequate coverage during peak hours.
  • Resolved customer complaints effectively, enhancing customer satisfaction and loyalty through proactive solutions.
  • Collaborated with corporate teams to execute marketing initiatives, driving foot traffic and brand awareness.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Education

No Degree - Criminal Justice

El Paso Community College
El Paso, TX
05-2006

Skills

  • Customer relationships
  • Relationship building and management
  • Goals and performance
  • Business development and planning
  • Operations management
  • Team development
  • Staff management
  • Organizational development
  • Operations
  • Sales expertise
  • Execution of merchandising plans

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Executive Team Leader

Target Co
09.2019 - Current

Store Manager

Aeropostale
10.2008 - 09.2019

No Degree - Criminal Justice

El Paso Community College

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