Miguel Rivero
Waco,United States
Summary
Highly motivated and competent U.S. Army veteran actively seeking employment with a strong and competitive company. Exceptional work ethics and commitment to maintaining a high level of professionalism. Brings valuable skills and experiences to contribute to the organization's success. Fluent in Spanish and English, possesses strong communication abilities for effective collaboration with diverse teams. Eager to work and driven by a strong sense of dedication, ready to make a positive impact in a new professional opportunity.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Heavy Equipment Mechanic/JLTV
DA Defense Logistics HQ
07.2024 - 09.2024
- Conduct comprehensive inspections on joint light tactical vehicles and associated equipment.
- Ensured operational efficiency of a diverse range of military equipment.
Diesel Engine Technician
Aerotek/Catapillar
07.2023 - 07.2024
- Main line assembly of caterpillar diesel engines
- Expert in turbo installations.
- Maintained high productivity levels by timely assembling turbos to fulfill daily quotas.
- Expanded expertise in multiple fields to offer essential help during peak times.
- Guided new hires through the process of turbo installation.
- Mentored staff on reading and analyzing technical diagrams.
- Coached staff on techniques to enhance productivity while maintaining safety standards.
Motor Vehicle Mechanic
Gemini Tech Services, LLC
05.2023 - 07.2023
- Repaired and serviced wheeled vehicles of various sizes, from Humvees to Light Medium Tactical Vehicles.
- Tracked problems, managed ordering processes, and documented services.
- Executed scheduled services annually, biannually, and quarterly based on each vehicle's condition.
Tank Mechanic
General Dynamics Land Systems (GDLS) - Force Protection, Inc
07.2022 - 12.2022
- Ensured readiness of army tanks.
- Maintained records of faults and repairs executed on tanks.
- Identified faults and implemented solutions in tank electrical systems.
- Troubleshot mechanical systems according to the verified fault.
- Communicated defects to management.
Life and Health Insurance Agent
e-Telequote Insurance
08.2021 - 11.2022
- Executed call reception and initiation duties.
- Supplied comprehensive information about various health care plans like those from United Healthcare, Anthem, and Humana.
- Carried out responsibilities with expertise and consistent professionalism.
- Guaranteed comprehensive client satisfaction by sharing extensive knowledge.
HVAC Mechanic
Chenega Corporation
01.2021 - 08.2022
- Ensured efficient operation of HVAC and related physical plant equipment.
- Ensured optimal performance of HVAC systems through regular servicing and inspections.
- Utilized refrigeration theory for the installation, servicing, and repair of environmental control systems.
- Conducted prompt servicing of chiller plants.
- Maintained daily records of completed tasks.
- Adapted to project needs by working independently or collaboratively.
Licensed Insurance Sales Agent
United Healthcare, Telecommute
09.2019 - 01.2021
- Provided seamless information and compassionate service to all consumers.
- Provided assistance to members and prospective enrollees seeking information about coverage.
- Strong understanding of Medicare and life insurance systems.
- Expertise in adhering to HIPPA guidelines.
- Managed the CRM software effectively.
- Upheld superior standards of professionalism to achieve customer satisfaction.
HVAC Installer/Technician
Zekelman Industries
04.2019 - 09.2019
- Handled the installation of HVAC systems in modular structures.
- Analyzed and addressed maintenance-related risks efficiently.
- Identified electrical and mechanical issues in HVAC systems.
- Offered direction in technical aspects while conducting hands-on training sessions.
- Documented all installation processes and repairs with detailed daily reports.
- Maintained adherence to appliance regulations and Occupational Health and Safety Act.
- Maintained strict adherence to operational guidelines and customer expectations.
HVAC Installation Technician
Low Voltage Solutions
02.2019 - 04.2019
- Conducted installations of integrated HVAC, fire alarm, and security controls.
- Handled assignments on various commercial and private construction sites.
- Guaranteed timely installation of HVAC systems.
Diesel Mechanic
Z Systems Corporation
06.2017 - 01.2018
- Ensured optimal functionality of HMMWV trucks through regular service.
- Identified, analyzed faults.
- Managed component replacements efficiently.
- Complied with technical manuals for preventive maintenance checks and services.
- Upheld cleanliness and professionalism consistently.
Electrical Technician 1
The Breakers Hotel
01.2016 - 06.2017
- Resolved all electric problems swiftly throughout the premises.
- Managed event power requirements to ensure uninterrupted operations at various functions.
- Ensured proper lighting maintenance while logging all activities completed each day.
- Ensured proper functionality by updating faulty electrical sockets.
- Learned to make keys for electrical room doors, and helped guests by unlocking room doors when necessary
- Resolved malfunctions in safes, light switches, and circuit breakers.
- Utilized a variety of tools including volt meters and multi-meters as well as circuit tracers and genie lifts.
General Laborer
Ultimate Staffing Service
01.2015 - 12.2015
- Engaged with diverse companies within the logistics, commercial and industrial industries.
- Handled logistical arrangements for materials and spaces.
- Enhanced team efficiency through comprehensive analytical strategies.
Courier
Errand Express
01.2014 - 01.2015
- Transported messages, documents, and packages promptly.
- Developed optimal delivery routes.
- Secured necessary endorsements.
- Experienced in handling automatic and manual transmission vehicles.
- Guaranteed items had appropriate labels.
- Logged data regarding incoming and outgoing items with precision.
- Safely handled bio-hazardous materials according to regulations.
- Allocated routes for drivers based on location requirements.
- Gained expertise in dispatch operations for a contemporary courier service.
- Applied topographical knowledge to facilitate smooth business functions.
Generator Mechanic
Department of Defense
01.2010 - 01.2013
- Serviced equipment ranging from 1 1/2 ton to 5 ton.
- Diagnosed and fixed problems in generator systems.
- Managed operation and testing of multiple vehicle types.
- Executed diagnostics and servicing to ensure optimal engine performance.
- Efficiently repaired electric motors.
- Installed and configured electrical motors.
- Analyzed circuit performance.
- Detected operational faults.
- Functioned as senior generator technician.
- Serviced and maintained 10 5kw generators for 24 hour operations
- Provided training to operators on generator assemblies.
- Monitored operator compliance with preventive maintenance protocols.
- Operated ammeters, voltmeters, and testing devices.
- Documented all operational activities meticulously.
- Restored functionality to motors through meticulous reassembly.
- Restored functionality of electric motors, generators and motorized equipment.
- Exchanged malfunctioning components.
- Maintained cleanliness throughout the workspace.
Courier/Independent Contractor
Asset Courier Service
07.2004 - 07.2010
- Executed urgent transport services for a wide range of items requiring punctual delivery.
- Tracked essential records, noting time, date, and dimensions per item.
- Covered extensive distances to complete delivery assignments.
- Streamlined operations by liaising effectively with the owner and dispatch.
Education
200 Hour Vocational Training Program - HVAC/R
Arizona Vocational Training Institute
Phoenix, AZ02.2019
High school diploma or GED - General Studies
Palm Beach Gardens High School
Palm Beach Gardens, FL05.2004
Skills
- Recordkeeping
- Blueprint reading
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Leadership skills
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Detail-oriented
- Relationship building
- Vehicle inspection
- Task prioritization
- Analytical thinking
- Mechanical troubleshooting
- Preventive Maintenance
- Diagnostic procedures
- Mechanics and analytics
- Teamwork and collaboration
Certification
- EPA 608 Universal, 01/01/18, Present
- OSHA 10, 01/01/18, Present
- R410A Certification, Present
- Driver's License, 11/01/16, 08/01/23
- NCCER, 01/01/18, Present
- A valid state HVAC technician license
- EPA certification to handle refrigerants
- Life and Health Insurance, 08/01/19, 08/01/21
- Fully licensed to sell health insurance and life insurance plans in the state of Texas.
- NATE Certification
- EPA Type II, 01/01/18, Present
- EPA Type III
- Air Conditioning Certification
- Insurance Producer License
- Non-CDL Class C
- EPA Refrigeration Certification, 01/01/18, Present
- HVAC Certification, Present
- EPA Universal Certification, 01/01/18, Present
- EPA Type I, 01/01/18, Present
- NCCER Certification, 01/01/18, Present
- EPA Certification
- Diesel Mechanic Certification
- OSHA 10
- EPA Universal Certification
- HVAC Certification
- EPA Type II
Military Service
Army, United States, Specialist, 06/01/10, 09/01/13
Assessments
- Mechanical knowledge, Proficient, 05/01/22
- Automotive maintenance, Proficient, 05/01/22
- Sales skills, Proficient, 08/01/21
- Warehouse safety, Proficient, 04/01/23
- Supervisory skills: Motivating & assessing employees, Proficient, 05/01/24
- Technical support, Proficient, 06/01/24
- Customer focus & orientation, Proficient, 03/01/22
- Work style: Reliability, Proficient, 02/01/24
- Cleaner fit, Proficient, 04/01/23
- Delivery driver, Proficient, 04/01/22
- Basic maintenance and repair, Proficient, 03/01/24
- Attention to detail, Proficient, 01/01/22
- Automotive diagnostics, Proficient, 05/01/24
- Security guard skills, Proficient, 05/01/22
- Work motivation, Proficient, 04/01/24
Willing To Relocate
- Waco, TX
- Temple, TX
Personal Information
Authorized To Work: US
Awards
Letter of Recommendation, 01/30/18, Recommendation from Steve Russell, Director of Education at Arizona Vocational Training Institute.
Accomplishments
- Documented and resolved humvee body wiring harness fault which led to management giving me more responsibility, and resources to complete my tasks in a more effective manner.
Affiliations
United States Army
Languages
Spanish
Native or Bilingual
Timeline
Heavy Equipment Mechanic/JLTV
DA Defense Logistics HQ
07.2024 - 09.2024
Diesel Engine Technician
Aerotek/Catapillar
07.2023 - 07.2024
Motor Vehicle Mechanic
Gemini Tech Services, LLC
05.2023 - 07.2023
Tank Mechanic
General Dynamics Land Systems (GDLS) - Force Protection, Inc
07.2022 - 12.2022
Life and Health Insurance Agent
e-Telequote Insurance
08.2021 - 11.2022
HVAC Mechanic
Chenega Corporation
01.2021 - 08.2022
Licensed Insurance Sales Agent
United Healthcare, Telecommute
09.2019 - 01.2021
HVAC Installer/Technician
Zekelman Industries
04.2019 - 09.2019
HVAC Installation Technician
Low Voltage Solutions
02.2019 - 04.2019
Diesel Mechanic
Z Systems Corporation
06.2017 - 01.2018
Electrical Technician 1
The Breakers Hotel
01.2016 - 06.2017
General Laborer
Ultimate Staffing Service
01.2015 - 12.2015
Courier
Errand Express
01.2014 - 01.2015
Generator Mechanic
Department of Defense
01.2010 - 01.2013
Courier/Independent Contractor
Asset Courier Service
07.2004 - 07.2010
200 Hour Vocational Training Program - HVAC/R
Arizona Vocational Training Institute
High school diploma or GED - General Studies
Palm Beach Gardens High School
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