Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Rocha

Aurora,IL

Summary

Hardworking maintenance professional adept at removing, repairing and reinstalling systems and components. Locates and corrects faults with equipment and products. Good relationship-building, multitasking and time management skills. Seasoned Field Service Mechanic bringing 23 years' experience in the field. Reading and understands drawings, schematics and manuals. Looking for a challenging new role.

Overview

26
26
years of professional experience

Work History

Field Service Mechanic

ITW Hi-Cone
Itasca, IL
05.2000 - 11.2023
  • Provided technical support for customers in the field when needed.
  • Performed basic and complex repairs, refurbishments and new installations to resolve issues and update systems.
  • Communicated project status to management and customers and mentored newer mechanics in best practices.
  • Evaluated current processes for efficiency improvements in order to reduce downtime.
  • Completed regular installations of new equipment parts.
  • Participated in continuous improvement program to confirm quality of repair work performed.
  • Checked belts, hoses and other parts for quality and compliance with standards.
  • Responded promptly to customer calls regarding breakdowns or malfunctions.
  • Diagnosed problems using testing equipment, technical knowledge, and hand instruments.
  • Fabricated new metal parts using drill presses and engine lathes.
  • Replaced worn or broken parts using hand tools and power tools.
  • Researched existing systems to determine possible causes of malfunctioning equipment.
  • Assessed equipment to determine cause of issue or malfunction and identified appropriate repairs.
  • Documented repair work performed on mobile equipment via electronic and written service reports.
  • Collaborated with other technicians to complete jobs quickly and efficiently.
  • Adhered strictly to safety protocols while performing all tasks in the field.
  • Kept accurate records of all machine and equipment repair work that had been performed.
  • Conducted preventative maintenance inspections on all assigned equipment.
  • Produced [Timeframe] reports and updated logs with information such as mileage and hours spent.
  • Repaired faulty components utilizing manual dexterity and problem-solving skills.
  • Maintained a high level of customer satisfaction through quality workmanship.
  • Installed new parts and equipment according to manufacturer's specifications.
  • Analyzed customer complaints to diagnose mechanical issues and develop solutions.

Machine Operator

American NTN Bearings
Elgin, IL
02.1998 - 05.2000
  • Followed all Safety, Quality, fabrication rules and equipment maintenance requirements as documented in the company’s quality system
  • Responsible for operating computer numerical control machines (“CNC”) (Latches, grinders, turning, and heat treat equipment) for metal component parts
  • Monitored equipment functions
  • Maintained all oil and coolant levels, clean out chips from all lathes empty chip hoppers and scrap, complete recuts and repairs
  • Maintained clean and orderly work assigned work area
  • Inspected product that are received to line and before it leaves their process.
  • Kept management and technical support aware of any need for assistance with safety, quality or machine operations issues
  • Responsible for ensuring the machine produces high quality products, runs smoothly and at capacity, and is properly maintained

Education

GED -

Kane County Regional Office of Education
Illinois
02-2003

Skills

  • Equipment Troubleshooting
  • Mechanical Systems
  • Inspecting Equipment
  • Diagnosing Failures
  • Scheduled Maintenance
  • Communication Abilities

Languages

English
Elementary
Spanish
Elementary

Timeline

Field Service Mechanic

ITW Hi-Cone
05.2000 - 11.2023

Machine Operator

American NTN Bearings
02.1998 - 05.2000

GED -

Kane County Regional Office of Education

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Miguel Rocha