Miguel Rojas
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level store associate position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Painter
Lazaro Painting
08.2019 - 08.2022
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Calculated amount of paint and other materials needed for each job accurately.
- Taped off areas to prevent overspray and other accidents.
- Applied various types of paints and other finishes to interior and exterior surfaces.
- Trained new staff on initial setup routines and continual work monitoring procedures.
Store Associate
Sherwin-Williams Paint Store
09.2022 - Current
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Worked with loss prevention in monitoring shopper behavior.
- Logged reports, expenses, receipts, and sales in company database.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
Education
High School Diploma -
Shortridge High School
Indianapolis, IN06.2021
Skills
- Customer Assistance
- POS System Operations
- Team Collaboration
- Inventory Control
Languages
Spanish
Native or Bilingual
Timeline
Store Associate
Sherwin-Williams Paint Store
09.2022 - Current
Painter
Lazaro Painting
08.2019 - 08.2022
High School Diploma -
Shortridge High School
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