Summary
Overview
Work History
Education
Skills
Languages
References
Languages
Timeline
Generic

Miguel Romero Ramos

Jamaica,NY

Summary

Dynamic and dedicated professional with extensive experience at Amtrak, excelling in inventory management and cash handling. Proven ability to enhance customer service and ensure food safety while collaborating effectively with team members. Committed to maintaining high standards and delivering exceptional results in fast-paced environments.

Overview

19
19
years of professional experience

Work History

LSA

Amtrak
New York Penn, NY
02.2023 - Current
  • LSA is part of the OBS branch of Amtrak employees. Responsible for the cafe car and its stock of food and beverages. As part of the LSA responsibilities is to properly maintain and manage inventory while also properly ordering stock to maintain a proper amount for the duration of a trip. Also responsibilities include collecting payments and properly recording cash for accounting purposes. Finally but not limited is ensuring a safe trip by collaborating with the train conductors to ensure all train protocols are followed.

Overnight Stock

Target
Long Island, NY
10.2022 - 02.2023
  • As a overnight employee were responsible of unloading the evening truck and properly sorting to the correct department. Another responsibility is to properly stock the shelf to ensure the store is well organized and ready for customers in the morning.

Warehouse Agent

Kap Air
JFK Airport, NY
09.2021 - 09.2022
  • Warehouse agents are part of a large team in which we handle imports and break it down using airway bills or exports in which we prepare cargo for transport. Also, I worked in Military Mail in which we use a scanner to separate mail according to destination.

Counter Server

Bareburger
Cobble Hill Brooklyn, NY
01.2013 - 01.2020
  • Being a Counter Server means being able to multitask such as taking food orders over the phone and in person, preparing cocktails and pouring draft beers. Added responsibilities included processing payments via card or cash. While also maintaining a safe and clean counter for patrons and staff.

Food Runner

Fetch Bar and Grill
Manhattan, NY
01.2006 - 01.2013
  • Responsibilities included taking food from the kitchen to the customers table in a family oriented restaurant. Would relay customers needs to either the server or kitchen staff that would include any dietary or food preferences. Additional responsibilities included helping the busboys clear and clean tables and take drinks to tables.

Education

Bachelor of Science -

College of Mount Saint Vincent
Riverview, NY
01.2005

High School Diploma - Liberal Arts

Hillcrest High School
Jamaica, NY
01.2004

Skills

  • Inventory management
  • Cash handling
  • Stock ordering
  • Food safety
  • Customer service
  • Team collaboration

Languages

Fluent in both English and Spanish.

References

  • Edwin, Leon, Manager of Bareburger Court St., (347) 529-6673, Bareburger
  • Matthew, Ruben, Manager of Bareburger 7 ave., (718) 768-2273, Bareburger
  • Finney, Kurian, Manager of Kap Air, (718) 612-4864, Kap Air

Languages

Spanish
Full Professional

Timeline

LSA

Amtrak
02.2023 - Current

Overnight Stock

Target
10.2022 - 02.2023

Warehouse Agent

Kap Air
09.2021 - 09.2022

Counter Server

Bareburger
01.2013 - 01.2020

Food Runner

Fetch Bar and Grill
01.2006 - 01.2013

Bachelor of Science -

College of Mount Saint Vincent

High School Diploma - Liberal Arts

Hillcrest High School