Summary
Overview
Work History
Education
Skills
Certification
medical research
Timeline
Generic

Miguel Rosado Jr

Oceanside,CA

Summary

I'm a 5th generation barber. It's one of my passions. I wanted to do this as a hobby and just get lost in my own world and develop a skill that my clients love. I also wanted to learn how to heal or help people in the medical field. I wanted to listen to my heart and help Cancer Patients. i lost a few family members due to Cancer.

I also love talking to people. i am a people person and to help anyone to direct them to the right direction. I want to move around and make displays or stock shelf with goods because it gives me satisfaction to be productive. rather if its cashing people out, or stock shelf's or help deliver goods to value customers. Detailed Barber with [Number] years experience in hair cutting and styling. In-depth understanding of hair care industry and business operations. Dedicated to best-in-class customer service and satisfaction. Results-oriented [Job Title] driven to exceed expectations in all areas. Talent for taking on new challenges and inspiring team members to go above and beyond. Ambitious [Job Title] offering [Number] years of experience delivering modern and classic hair designs and techniques for men, women and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Barber

MikoolAngelo's
03.2021 - Current
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Styled hair according to customer preferences.
  • Managed business customer service, responding to requests and concerns promptly.
  • Consistently received positive performance reviews from guests.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Resolved guest complaints about service or style.
  • Distributed business cards outside of salon to generate new business.
  • Updated client profiles to reflect current products and service preferences.
  • Managed complex appointment schedule for high-volume client base.
  • Kept shop neat, professional and welcoming to guests of different backgrounds.
  • Operated clippers and shears to create customized looks.
  • Maintained regular client list and successfully handled walk-in customers.
  • Completed quality haircuts and styling for men, women and children.
  • Tracked changing trends for men, teens and boys to best serve core clientele.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Completed full and partial shaves with clippers and standard and straight razors.
  • Managed shop administration with attention to detail, including scheduling, ordering and customer service.
  • Consulted with customers to understand hair cut, color and styling desires.
  • Offered clients variety of facial shaving services using both modern and traditional techniques.
  • Cultivated reputation for excellent [Type] services and delivered top-quality results to clients.
  • Advised clients on how best to care for hair and maintain health between visits.
  • Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.
  • Answered over [Number] phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
  • Kept detailed records of customer information and services provided to increase return customers by [Number].

Store Clerk

7-eleven
08.2020 - 03.2022
  • Assisted customers by answering questions and fulfilling requests.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Provided correct change for purchases to avoid customer confusion or disputes.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Operated POS systems to accurately process customer purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Used POS system to enter orders, process payments and issue receipts.
  • Set up new sales displays each week with fresh merchandise.
  • Checked personal identifications during alcohol and tobacco sales.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Lifted up to [Number] pounds at once and used forklift to move heavier loads.

Delivery Driver

DoorDash
07.2019 - 09.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Kept detailed records of deliveries and money received from customers.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.

Delivery Driver

Postmates
04.2019 - 05.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Verified accuracy of all deliveries against order forms.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.

Manager

American Deluxe Barbershop
02.2012 - 04.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

Education

Barber License - Barbering

Rostten Barber School
Riverside, CA
08.2018

No Degree - Medical Assisting, Phlembotomy

Kaplan College
Vista, CA
09.2012

Skills

  • Customer Safety
  • Promotions Understanding
  • Business Management
  • Trend Expert
  • Hairstyles Knowledge
  • Strong Leader
  • Hair Maintenance Expert
  • Clippers Usage
  • Outstanding Client Retention
  • Client Needs Assessment
  • Work Area Sanitation
  • Professional Manner
  • Razor Cutting Expert
  • Client Scheduling
  • Tax Law Knowledge
  • Accurate Money Handling
  • Client Consultations
  • Regulatory Compliance
  • Verbal Communication Strength
  • Networking Expertise
  • Advanced Communication Skills
  • Beard Shaping
  • Mentoring and Training
  • Equipment Maintenance
  • Interpersonal Abilities
  • Business Administration
  • Cleaning and Sanitation
  • Highly Motivated Self-Starter
  • Product Knowledge
  • Opening and Closing Procedures
  • Team Collaboration
  • Advanced scissor work
  • Beard trimming
  • Blow-drying techniques
  • Effective communication
  • Upselling services
  • Conflict resolution
  • Clipper techniques
  • Hot towel treatments
  • Adaptability
  • Problem-solving
  • Client consultation
  • Time management
  • Fade mastery
  • Precision haircutting
  • Appointment scheduling
  • Mustache grooming
  • Customer service
  • Razor shaving
  • Sanitation practices
  • Active listening
  • Attention to detail
  • Facial hair design
  • Quick Learner
  • [State] Licensed Cosmetologist
  • Health Code Compliance
  • Clerical Support

Certification

  • [Area of certification] Training - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • Licensed [Job Title] - [Timeframe]

medical research

I study about nutrients and food balance.  I get alerts from recalls on certain foods that can harm us. I read about how certain foods that can help us in many different ways, like example: Sweet Potatoes are good for Arthritis, Cancer, rich in vitamins, especially vitamin A, fiber and antioxidants, sweet potatoes should be considered a healthy addition to your diet. Although there is some speculation about harmful effects of oxalates in sweet potatoes, it's mainly a concern if you have a history of kidney stones. 

Excising and using good equipment, like our Shoes, certain fabrics that help us breath when we sweat. Just having this knowledge is pretty awesome. 

Timeline

Barber

MikoolAngelo's
03.2021 - Current

Store Clerk

7-eleven
08.2020 - 03.2022

Delivery Driver

DoorDash
07.2019 - 09.2021

Delivery Driver

Postmates
04.2019 - 05.2020

Manager

American Deluxe Barbershop
02.2012 - 04.2019

Barber License - Barbering

Rostten Barber School

No Degree - Medical Assisting, Phlembotomy

Kaplan College

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Miguel Rosado Jr