Miguel Rosales
Reseda,CA
Summary
Service industry professional, consistently maintaining high standards and results-driven approach. Known for reliability and effective teamwork, adapting seamlessly to dynamic restaurant environments. Proficient in maintaining cleanliness, assisting waitstaff, and enhancing customer dining experiences.
Overview
11
11
years of professional experience
Work History
Server Assistant, Busser
The Cinemas
Westwood, California
04.2023 - Current
- Delivered food and beverages promptly, supporting attentive service standards in upscale theater dining.
- Supported the server team during peak periods, prioritizing tasks to preserve guest satisfaction.
- Observed customer activity to ensure prompt service and quickly cleared empty tables for future customers
- Maintained clean, organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Server
Breadologie
Granada Hills, California
07.2020 - 05.2024
- Served up to 30 guests across 7 tables from opening to closing.
- Delivered attentive table service, anticipating guest needs and resolving concerns quickly.
- Coordinated food and beverage service with kitchen staff to maintain smooth dining flow.
- Supported new servers by demonstrating service steps, menu details, and guest engagement.
Shift Leader
Blaze Pizza
01.2016 - 02.2020
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Supervised, training, and delegating a staff of 6+ staff members on each shift up to 800 customers
- Engaged customers through effective communication and promotional strategies, enhancing overall customer experience.
- Prepared and cooked pizzas efficiently, managing production of up to 100 pizzas during peak horus.
Skills
- Teamwork and collaboration
- Strong work ethic
- Positive demeanor
- Time management
- Customer focused
- Food Handler Certified
- RBS Certified
Timeline
Server Assistant, Busser
The Cinemas
04.2023 - Current
Server
Breadologie
07.2020 - 05.2024
Shift Leader
Blaze Pizza
01.2016 - 02.2020