Miguel Rosario Paulino
Haverstraw,NY
Summary
Dynamic and dedicated worker with a strong work ethic, teamwork tactics, and physical strength for heavy tasks. Good with food safety and cash handling, while also consistently developing customer satisfaction through engaging interactions and proper service. Pretty good with minimizing waste and helping new employees and coworkers do the best they can while contributing to a positive team environment.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Decicco's Family Supermarket
02.2024 - 01.2025
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Offered products samples to customers, increasing trust and revenue on our products
Sales Associate
Burlington
09.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Crew Member
McDonald's
11.2021 - 04.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Associates - Criminal Justice
Rockland Community College
Suffern, NYDiploma - N/A
North Rockland High School
106 Hammond Rd, Thiells, NY 1098406.2021
Skills
- Customer service
- Honesty and integrity
- Strong work ethic
- Cleaning and sanitizing
- Food safety
- Flexible schedule
- Heavy lifting
- Cash handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Deli Clerk
Decicco's Family Supermarket
02.2024 - 01.2025
Sales Associate
Burlington
09.2023 - 01.2024
Crew Member
McDonald's
11.2021 - 04.2022
Associates - Criminal Justice
Rockland Community College
Diploma - N/A
North Rockland High School
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