Energetically driven and customer-focused, I leveraged teamwork and exceptional communication skills at Nike to enhance service delivery and foster a positive work environment. Demonstrating adaptability and a commitment to learning, I effectively balanced leadership roles and collaborative projects, significantly improving team efficiency and customer satisfaction without compromising quality.
Always aimed to make a profit on every sale while keeping a well established relationship with the customers to keep pushing more sales.
• Was a key holder to Nike, in charge of opening and closing the store. Was very good at handling customer service including helping upset customers and turning their experience around. Would push the team to be communicative with every customer and help in any way.