Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Ruiz

Denver,CO

Summary

Energetically driven and customer-focused, I leveraged teamwork and exceptional communication skills at Nike to enhance service delivery and foster a positive work environment. Demonstrating adaptability and a commitment to learning, I effectively balanced leadership roles and collaborative projects, significantly improving team efficiency and customer satisfaction without compromising quality.

Overview

4
4
years of professional experience

Work History

Resale

Self
11.2021 - Current

Always aimed to make a profit on every sale while keeping a well established relationship with the customers to keep pushing more sales.

Nike

Shift Leader
08.2022 - 06.2024

• Was a key holder to Nike, in charge of opening and closing the store. Was very good at handling customer service including helping upset customers and turning their experience around. Would push the team to be communicative with every customer and help in any way.

  • Excellent communication skills, both verbal and written.
  • Developed and maintained courteous and effective working relationships.

Fast Food Worker

OrderUp
05.2020 - 08.2020
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.

Education

Smoky Hill High School
Aurora, CO

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Flexible and Adaptable
  • Excellent Communication
  • Active Listening

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Nike

Shift Leader
08.2022 - 06.2024

Resale

Self
11.2021 - Current

Fast Food Worker

OrderUp
05.2020 - 08.2020

Smoky Hill High School
Miguel Ruiz