Miguel Salas
Bellmead,TX
Summary
Dynamic professional with a proven track record of enhancing productivity and reducing errors at Amazon through expert packing and meticulous quality control. Skilled in Microsoft Office and adept at peer mentoring, demonstrating a blend of technical proficiency and leadership. Excelled in fast-paced environments, significantly improving team collaboration and client satisfaction.
Overview
8
8
years of professional experience
Work History
Packer
Amazon
Waco, TX
10.2022 - Current
- Maintained a clean and organized work environment, promoting safety and productivity.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
- Inspected items for defects and damage.
- Re-packaged damaged or incorrectly packaged items.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Looked outside known experience to find solutions and produce results.
Sales Associate
Office Depot
Waco
09.2019 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Improved client satisfaction by addressing concerns and providing solutions for print-related issues.
- Consistently met tight deadlines through effective time management and prioritization of tasks.
General Manager
Dairy Queen
Bellmead, TX
06.2018 - 06.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Packer
M&M Mars
Hewitt, TX
07.2017 - 05.2018
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Improved team collaboration through effective communication and coordination with coworkers.
Assistant Manager
Dairy Queen
Bellmead, TX
06.2016 - 09.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
La Vegas High School
Waco, TX05.2016
Skills
- Packing boxes
- Product Packaging
- Warehouse Safety
- Expertise in Microsoft Office
- Peer Mentoring
- Adaptive Learning
- Cross-Selling and Upselling
Timeline
Packer
Amazon
10.2022 - Current
Sales Associate
Office Depot
09.2019 - 09.2022
General Manager
Dairy Queen
06.2018 - 06.2019
Packer
M&M Mars
07.2017 - 05.2018
Assistant Manager
Dairy Queen
06.2016 - 09.2017
La Vegas High School