Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MIGUEL SALAZAR

Placentia,CA

Summary

Experienced professional seeking a customer service role, utilizing strong management skills and dedication to quality assurance to deliver exceptional customer experiences. Passionate about surpassing expectations and enhancing customer satisfaction through effective communication and problem-solving abilities. Committed to improving processes and cultivating positive client relationships to meet business goals. Dedicated to providing outstanding service and supporting organizational success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

GEN BBQ
11.2023 - Current
  • Attention to guest satisfaction and guest experience.
  • Skilled in food running and serve drinks (both regular and alcohol)
  • Fast paced while following restaurant guidelines.
  • Excellent team work with different work areas other than my own.

Shift Leader

Friendly Doughnuts
01.2021 - 09.2024
  • Operated: cashier and espresso bar.
  • Received, revised and arranged store goods.
  • Manage a team for better productive day pre and post rush.
  • Took charge of inventory end of shift and on occasion weekly cost.

Shift Manager

Del Taco
05.2015 - 09.2023
  • Directed staff in daily work assignments
  • Reconciled cash registers and documented information on daily control sheets
  • Monitored restaurant to ensure food quality and service standards were consistently met.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

Cashier

Chevron
09.2017 - 03.2018
  • Operated: cashier and pump register, bill counter machine, credit cards machine and lottery machine
  • Checked and balanced daily sale report
  • Received, revised and arranged store goods
  • Organized and improved snack store for easy management

Education

High School - undefined

El Modena High School
Orange, CA
06.2014

Skills

  • Effective Time Management
  • Multi-Tasking
  • Problem Solving
  • Ability to Operate POS Systems
  • Great Communication Skills
  • Fast-Paced
  • Bilingual
  • Cashier
  • Excellent Server Experience

Certification

CALIFORNIA FOOD HANDLER, CERTIFICATE ABC/RBS ALCOHOL SELLER

Languages

Spanish
Native or Bilingual

Timeline

Server

GEN BBQ
11.2023 - Current

Shift Leader

Friendly Doughnuts
01.2021 - 09.2024

Cashier

Chevron
09.2017 - 03.2018

Shift Manager

Del Taco
05.2015 - 09.2023

High School - undefined

El Modena High School
MIGUEL SALAZAR