Correctional Officer with experience in emergency response, conflict resolution, and safety enforcement. Proven ability to maintain security standards and respond effectively in critical situations.
Overview
9
9
years of professional experience
Work History
Correctional Officer
Geo Group Inc
Del Rio, TX
07.2023 - Current
Monitored inmate behavior to ensure safety and compliance with facility regulations.
Conducted routine inspections of cells, buildings, and grounds to maintain security standards.
Responded promptly and cautiously to emergency situations, assisting individuals and other responders as needed to ensure safety and effective resolution.
Enforced rules and regulations to maintain order among inmates.
Applied critical thinking skills to de-escalate and resolve conflicts in a professional manner in attempt to prevent acts of unwarranted aggression.
Customer Service Assistant
HEB Grocery Store
Del Rio, TX
06.2017 - 01.2022
Coordinated with team members to build good rapport, provide quick checkout processes, and maintain efficiency.
Delivered prompt service to prioritize customer needs and satisfaction.
Managed customer complaints in a professional manner, offering solutions to their problems.