Account executive
- Acted as the primary point of contact, providing a warm, professional, and welcoming greeting to all clients, ensuring their initial interaction was positive and informative
- Processed payments and kept meticulous financial records, ensuring consistency and reliability in transactions
- Conducted outbound calls to potential clients to promote and sell company services, consistently meeting and exceeding monthly sales targets
- Built and maintained a pipeline of leads, utilizing CRM software to track customer interactions and follow-ups
- Developed strong relationships with customers by providing exceptional service and addressing any concerns promptly
- Collaborated with the sales team to develop and implement effective sales strategies and campaigns
- Provided detailed reports on sales activities, including metrics on call volume, conversion rates, and customer feedback.