Miguel Sazo Ortiz
Los Angeles,CA
Summary
Dynamic Kitchen Manager with extensive experience at Chic-Fil-A, excelling in inventory management and employee training. Proven track record in enhancing team performance and ensuring compliance with health regulations. Skilled in cost control and fostering a collaborative environment, driving operational efficiency and maximizing customer satisfaction.
Overview
10
10
years of professional experience
Work History
Kitchen Manager
Chic-Fil-A
Los Angeles, California
01.2016 - 02.2022
- Ensured compliance with health and safety regulations.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions.
- Developed and implemented kitchen policies, procedures and quality standards.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
- Trained new employees on kitchen procedures and policies.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Received, organized and rotated paper goods and food ingredients.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Used learning tools and programs to develop and maintain knowledge of food products, promotions and sales functions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained new employees to perform duties.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Inspected dining and serving areas for cleanliness and proper setup.
- Delegated work to staff, setting priorities and goals.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Coached staff on strategies to enhance performance and improve customer relations.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Construction Worker
Masters Construction
Fontana, CA
01.2014 - 01.2016
- Mixed concrete, mortar and other materials to prepare building material.
- Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Maintained accurate records documenting project progress throughout duration of each job.
- Inspected work areas for safety issues before beginning any task.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
- Lifted heavy objects into place with cranes or hoists.
- Transported materials from one site location to another using trucks or trailers.
- Ensured compliance with local codes regarding building regulations.
- Measured distances accurately using tape measures or laser measuring devices.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Assistant Sous Chef
Bubba Gump Shrimp Com
Los Angeles, CA
01.2013 - 01.2014
- Checked ingredients for freshness prior to use.
- Instructed kitchen staff in proper cooking methods, portion sizes, garnishing, and presentation of food.
- Implemented procedures designed to reduce waste and maintain cost efficiency.
- Participated in menu planning meetings with other chefs.
- Maintained accurate inventories of food, equipment, and other supplies.
- Conducted daily line-up meetings with kitchen staff to review specials, upcoming events.
- Monitored food supplies and placed orders as needed.
- Troubleshot problems related to kitchen operations.
- Stored all foods at correct temperature according to health regulations.
- Assisted the Sous Chef in preparing and presenting high-quality dishes to customers.
- Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
- Supervised kitchen food preparation in demanding, high-volume environments.
- Assisted restaurant in meeting financial targets by achieving food quality objectives.
Prep Line Cook
33 Taps Hollywood
Los Angeles, CA
01.2012 - 01.2013
- Maintained a clean and sanitary work area by adhering to all safety standards.
- Provided assistance to other cooks when needed during peak hours or special events.
- Organized food storage areas ensuring that all items were properly labeled and dated.
- Cleaned dishes, pots, pans and other kitchen equipment used during the day's operations.
- Followed proper food handling methods as outlined by health department guidelines.
- Communicated effectively with other members of the kitchen staff regarding meal preparation procedures.
- Measured ingredients accurately using scales or measuring cups and spoons prior to cooking meals.
- Adhered to all company policies related to food safety and sanitation practices.
- Stocked kitchen with necessary supplies, including food items, utensils, equipment and cleaning products.
- Monitored product freshness and rotation of ingredients to ensure quality standards were met.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and seeding vegetables.
- Ensured that all foods were cooked at the appropriate temperatures for safe consumption.
Education
High School Diploma -
Apex Academy
Los Angeles06-2012
Skills
- Inventory management
- Food safety
- Employee training
- Menu planning
- Cost control
- Team building
- Problem-solving
- Vendor relations
- Quality assurance
- Sanitation practices
- Labor management
- Ordering supplies
- Food production management
- Health inspections
- Kitchen management
- Staff management
- Staff training and development
- Expediting orders
- Kitchen equipment maintenance
- Food preparation management
- Verbal and written communication
- Product rotation
- Supply ordering
- New employee recruitment
- Recipe creation
- Shift coverage
- Goal setting
- First aid
- Food plating and presentation
- Food cost analysis
- Cost controls
- Waste reduction
- Safe food handling
- Catering coordination
- Equipment condition evaluations
- Operations management
- Vendor relationship management
- Strategic planning
- Employee monitoring
- Shift scheduling
- Leadership development
- Employee scheduling
Languages
English
Professional
Spanish
Professional
Timeline
Kitchen Manager
Chic-Fil-A
01.2016 - 02.2022
Construction Worker
Masters Construction
01.2014 - 01.2016
Assistant Sous Chef
Bubba Gump Shrimp Com
01.2013 - 01.2014
Prep Line Cook
33 Taps Hollywood
01.2012 - 01.2013
High School Diploma -
Apex Academy
Similar Profiles
Reese SantinyReese Santiny
Team Member at Chic-Fil-ATeam Member at Chic-Fil-A
Jasmine TellisJasmine Tellis
Food Service Worker at Chic-Fil-AFood Service Worker at Chic-Fil-A
Julissa FerminJulissa Fermin
FOH Staff Member at Chic-Fil-AFOH Staff Member at Chic-Fil-A
Justin SmithJustin Smith
Team Member at Chic-Fil-ATeam Member at Chic-Fil-A
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group