Miguel Sifuentes
San Antonio
Summary
Skilled repair technician with 4 years of experience employing excellent communication skills and technical abilities to solve problems and provide outstanding product replacement quality.
Skilled Repair Technician with background in strong grasp of technical manuals and schematic diagrams, adept at diagnosing faults accurately. Showcased leadership skills in team settings, contributing to improved overall productivity. Skilled with 7 years of experience in primer spray and repair processes. Skilled with 14 years in sales and delivering products to customers with red bull and beer products. Skilled with computer and math knowledge for product sales to improve yearly sales.
Overview
1
1
Language
25
25
years of professional experience
Work History
Repair Technician lvl 3
Tesla giga texas
San Antonio
11.2022 - Current
- Diagnosed UI and software issues using advanced diagnostic tools and company issued computer.
- Collaborated with team members to streamline repair processes and enhance efficiency from not damaging parts.
- Assisted in training new technicians on repair protocols and safety practices.
- Maintained accurate records of repairs and parts inventory for operational efficiency.
- Implemented best practices for safety compliance in all repair activities.
- Repaired parts from interior and exterior also following torque specifications for safety critical components.
- Read and understood diagrams and schematics to accurately perform repairs.
- Followed repair processes, driving high quality and shorter repair time for better delivery to customers.
- Installed and configured hardware components such as motherboards (MCU), memory modules, RCM, power supplies HV/LV battery swaps and super manifolds coolant compartments.
- Dismantled devices to gain access to and remove defective parts with various hand and power tools.
- Performed troubleshooting and repairs example wire soldering repair, replace wire harness connector or bent pins.
- Inspection of vin for quality and safety inside and out, paint, glass, body fit, alignment before leaving to customer.
Paint shop
Toyota Motor Manufacturing
San Antonio
09.2015 - 11.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance by joining a QCC group.
- Won 2019 QCC presentation for Japan conference.
- Trained in moisture sand process and primer process for 7 years.
- Completed all team leader classes and assisted team leader before shift assignments in primer and moisture sand.
- Some hands on training with PLC for conveyor issues.
- Worked with cross-process teams to achieve goals and quality.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional cost saving, safety and quality improvements.
- Provide assistance with off-line repairs on primer issues and moisture sand issues for better quality.
Sales Representative
Glazer's Distributors
San Antonio
04.2001 - 09.2015
- Developed key customer relationships to increase sales.
- Cultivated strong relationships with clients to enhance customer loyalty.
- Presented product offerings and promotions to drive sales activities.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Negotiated pricing contracts with customers to maximize profits.
- Followed up with customers to ensure satisfaction and address concerns promptly.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Conducted market research to identify new sales opportunities and trends.
- Managed inventory levels and coordinated product deliveries effectively.
- Provided training and support to new sales representatives on company products.
- Joined Red Bull team for 2 years sales representative then transferred to beer sales team.
- Halo distribution was bought out by Glazers distribution.
Education
John Jay High School
San Antonio, TexasSome College (No Degree) - Basics
Palo Alto College
San Antonio, TXSkills
- Diagnostic skills
- Vehicle inspection
- Parts replacement efficiency
- Component replacement
- Wire repair and testing
- Electrical troubleshooting software
- Hardware and software installation
- Safety compliance
- Quality assurance
- Transportation and safety critical assurance
- Problem solving
- Problem-solving abilities
- Problem-solving aptitude
- Attention to detail
- Continuous improvement
- Training new technicians
- Effective communication
- Reliability
- Self-motivation
- Adaptability
- Multitasking Abilities
- Organizational skills
- Risk assessment
- Innovative thinking
- Professionalism
- Relationship building
- Active listening and fast learning
- Relationship building
Languages
English
Professional
Accomplishments
- 2012 Beer salesman of the year award
- 2019 QCC final competition award
- 2019 completed team leader courses
- 2022 Accepting level 3 repair technician tesla
Affiliations
- SCC softball league
- Side jobs for mechanic fixes
Timeline
Repair Technician lvl 3
Tesla giga texas
11.2022 - Current
Paint shop
Toyota Motor Manufacturing
09.2015 - 11.2022
Sales Representative
Glazer's Distributors
04.2001 - 09.2015
John Jay High School
Some College (No Degree) - Basics
Palo Alto College