Summary
Overview
Work History
Education
Skills
Timeline
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Miguel Smith

Charlotte,NC

Summary

Driven Warehouse Operations Manager with 10+ years history of promoting financial objective attainment through strategic personnel and materials management. Exceptional leader and analytical problem- solver in warehouse operations. Reputation for high standards and accuracy.

Overview

11
11
years of professional experience

Work History

Warehouse Manager

JDS Industries
Charlotte, NC
05.2014 - Current
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Managed scheduling and task delegation for 14 member warehouse team.
  • Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
  • Expedited resolutions of shipping errors and packaging mistakes.
  • Conducted inventory audits with 99.5% accuracy following company procedures.
  • Manually counted number of picked and packaged orders for any loss.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.

Forklift Operator

Queen City Plastics
Fort Mill, SC
08.2011 - 06.2014
  • Manage Chemical Blending & Inventory
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Unloaded materials and goods at designated locations for best project availability.
  • Removed orders from storage, wrapped and staged for shipments.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Quality Assurance
  • Safety Committee Member
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.


Education

No Degree - Education

University of Akron
Akron, OH

Skills

  • Multiple Priorities Management
  • Leadership
  • Logistics and Supply Chain Software
  • Vendor Relationship Management
  • Compliance Regulations
  • Conflict Resolution
  • Collaborative Team Work
  • Quality Management
  • Daily Operations Management
  • Verbal and Written Communication
  • Facility Maintenance
  • Delegating Work
  • Shipping and Receiving
  • Hiring and Training
  • Organizational Requirements Monitoring

Timeline

Warehouse Manager

JDS Industries
05.2014 - Current

Forklift Operator

Queen City Plastics
08.2011 - 06.2014

No Degree - Education

University of Akron

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