Experienced in a fast paced or high stress environment. Dedicated in providing efficient customer service, empathy and care to others needing assistance. Strong communication and interaction skills. Strong teamwork abilities. Ability to multi-task effectively. Seeking a position in where I can continue to grow and develop my, acquired skills or learn new skills in the process within any department providing the opportunity.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Correctional Officer
Osceola County Corrections Department
09.2021 - Current
Responsible for monitoring all daily activities of inmates in assigned housing areas
Provided care, custody and control at all times during acceptance of assigned posts
Recorded daily log entries of all activity
Reported all discrepancies in a timely manner
Completed all incident reports
Completed daily accurate inmate headcounts throughout the day
Addressed all safety issues at the inmate facility
Monitored all inmate exit and entry of assigned housing areas on accountability log
Monitored all inmates during day and afternoon feedings
Checked all locks during shift
Completed daily lock and key entries
Cell searches conducted to prevent contraband daily
Provided clear verbal radio communication with facility codes
Performed inmate body searches to prevent contraband entry
Transfer inmates to newly assigned housing areas when classified by classification staff
Report all medical or mental emergencies in a timely manner
Monitor all hospitalized inmates thoroughly to prevent any injury to medical staff or civilians
Count all food meals during inmate feeding times
Provide safety for incoming attorneys into inmate meeting areas
Provide medical staff with escort to distribute inmate prescribed medication or care
Monitor inmate commissary item distribution
Complete and enter all housing activities into spillman entry log
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Check and count all area assigned equipment and caustics
Work closely with area assigned supervisors
Respond to all facility emergencies in a timely manner
Provide inmates with hygiene items
Prevent inmates from entering unassigned areas.
Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Observed behavior of residents individually and in groups.
Corrections Officer Honor Guard member.
Completed intake paperwork, fingerprints, and searches.
Corrections Officer Field training officer.
Correctional Officer
Central Florida Reception Center
12.2020 - 09.2021
Responsible for monitoring all daily activities of inmates in assigned housing areas
Provided care, custody and control at all times during acceptance of assigned posts
Recorded daily log entries of all activity
Reported all discrepancies in a timely manner
Completed all incident reports
Completed daily accurate inmate headcounts throughout the day
Addressed all safety issues at the inmate facility
Monitored all inmate exit and entry of assigned housing areas on accountability log
Monitored all inmates during day and afternoon feedings
Checked all fences and locks during shift
Completed daily lock and key entries
Cell searches conducted to prevent contraband daily
Provided clear verbal radio communication with facility codes
Performed inmate body searches to prevent contraband entry
Checked all incoming staff and visitors with daily x-ray property scans and body searches
Checked parked vehicles for unlocked doors or incoming contraband.
Plumbing Apprentice
Universal Orlando Resort
01.2019 - Current
Assist my assigned plumbing journey man with needed supplies or tools for plumbing task
Respond to areas within resort in a timely manner to address any plumbing issues needed
Check the all tools were cleaned and placed back into designated areas
Cleaned all work station locations when instructed by area supervisor
Followed all safety precautions while performing any assignment
Review IPC codes for daily or weekly assignments
Review and learned about tools/materials that are necessary for the job.
Security Officer
Universal Orlando Resort
07.2019 - Current
Provide safety throughout assigned work posts
Help guests with any park information or details of daily events
Follow all safety park rules and regulations
Use hand wands for scanning incoming guests and personnel
X-ray all incoming baggage from personnel and visiting guests
Report any illegal weapons or drugs found on persons or property
Check all locked gates and assigned perimeters
Maintain clean and tidy work posts
Check all assigned equipment and make sure that all functions
Report any unsafe or dangerous situations to supervision immediately
Report and fill out witness statements
Provide timely fire or ems escorts onto property.
Emergency Medical Technician
NewYork-Presbyterian Hospital
04.2004 - 08.2017
Provide patients with basic pre-hospital care to local hospitals
Treat all sick and injured patients
Provide wound care
Work closely with nursing and mefical staff
Respond to all emergencies in a timely manner
Complete all daily patient care reports
Gather and enter all demographics and used equipment
Sanatize all areas after use
Respond and provide public safety
Work closely with other first responders
Use clear verbal comminication while using assinged radios
Complete daily vehicle checks
Stock vehicle equipment daily
Maintain professional attitude during all high stress situations
Follow all Hippa law guidelines and maintain patient confidentiality
Learned to operate and use my learned skills under stressful situations
Patient care within the learned scope and following new york city FDNY 911 protocols.
Security Officer
Harlem Children's Zone
09.2001 - 12.2002
Provided a safe work facility for staff and students daily.
Education
Some College (No Degree) - Criminal Justice and Psychology
John Jay College For Criminal Justice
New York, NY
High School Diploma -
Alfred E. Smith High School
Bronx, New York
06.1999
Skills
Cardiopulmonary resuscitation
Documentation
Microsoft Word
Typing
Microsoft Office
Sales
Powerpoint
Customer Service
Data Entry
Retail sales
Management
Excel
Security
EMT Experience
Hospital Experience
Medical Records
Spanish
English
Plumbing
Vital Signs
Medical Terminology
Law Enforcement
Computer Skills
Computer Operation
Critical Care Experience
Certifications and Licenses
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
Development in any professional field
Additional Information
Fluent in both english and spanish
Safety and Security
Restraint Techniques
Safety and Security Enforcement
Conflict Resolution Skills
Search and Seizure Procedures
Inmate Accountability
Time Management
Behavioral Observations
Perimeter Patrol
De-Escalating Conflicts
Contraband Inspections
Distributing Meals
Recreational Activities
Health and Safety Regulations
Emergency Protocol
Instructing
Monitoring
Contraband Prevention
Writing
Mentorship
Employee Counseling
Providing Feedback
Positive Reinforcement Strategies
Complex Problem-Solving
Adult Learning Theories
Motivational Leadership
Lead Simulations
Online Training
Employee Surveying
Coaching and Development
Post-Trip Inspections
Instructional Strategies
Weapons Handling
Firearms Understanding
Accomplishments
Routinely supervised more than 12 detainee inmates.
Supervised team of 4 staff members.
Seized Contraband weapons during random cell searches.
Certification
EMT-B
November 2015 to November 2018
Emergency medical technician
First Aid Certification
BLS Certification
CPR Certification
Assessments
Forklift Safety — Proficient
July 2020
Best practices and safety hazards in forklift operation
Crisis intervention training
Crisis intervention training was used when inmates would act violent towards self or others. Situations would arise and I would then use all my training or learned skills in talking or advising inmate of how to cope with the issue and what could be done to help the inmate deescalate from any further harm or thoughts.
Languages
Spanish
Native or Bilingual
Timeline
Correctional Officer
Osceola County Corrections Department
09.2021 - Current
Correctional Officer
Central Florida Reception Center
12.2020 - 09.2021
Security Officer
Universal Orlando Resort
07.2019 - Current
Plumbing Apprentice
Universal Orlando Resort
01.2019 - Current
Emergency Medical Technician
NewYork-Presbyterian Hospital
04.2004 - 08.2017
Security Officer
Harlem Children's Zone
09.2001 - 12.2002
Some College (No Degree) - Criminal Justice and Psychology
John Jay College For Criminal Justice
High School Diploma -
Alfred E. Smith High School
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