Miguel Tejada
Florham Park,NJ
Summary
Dynamic and results-driven sales professional with 5+ years of experience across high-volume retail, automotive, and wireless industries. Recognized for delivering personalized customer experiences, exceeding sales targets, and driving business growth through strategic upselling and expert product knowledge. Proven ability to thrive in fast-paced environments, manage high customer traffic, and contribute to a strong team culture. Bilingual in English and Spanish, passionate about helping customers find tailored solutions that meet their needs.
Overview
3
3
years of professional experience
Work History
Fragrance Sales Associate
Macy's
Woodbridge, Nj
06.2024 - 03.2025
- Provided personalized fragrance recommendations to over 50 customers daily, increasing customer satisfaction and repeat visits.
- Maintained cleanliness, organization, and presentation of fragrance counters in accordance with brand standards.
- Exceeded daily sales goals consistently by upselling fragrances with gift sets, limited editions, and add-ons.
- Helped track inventory and prepare displays during the holiday and promotional periods, ensuring stock levels met demand.
Automotive Sales Consultant
Route 46 Nissan
Totowa, NJ
05.2023 - 05.2024
- Maintained a customer satisfaction rate of 96%, earning multiple positive reviews, and repeat business.
- Conducted follow-ups with clients, leading to a 30% referral rate and an expanded customer base.
- Expertly negotiated financing and trade-in options, maximizing dealership profits while meeting customer budgets.
- Managed high foot traffic during peak hours while maintaining a professional, solution-oriented attitude under pressure.
Customer Service Representative
Boost Mobile
North Bergen, NJ
07.2022 - 04.2023
- Delivered personalized wireless solutions to an average of 50+ customers daily, consistently meeting and exceeding monthly sales targets by 15% to 20%.
- Encouraged premium data plans, accessories, and insurance packages, increasing the average transaction value by $30 or more.
- Assisted in-store merchandising and promotional displays highlighting the latest device launches and Boost Mobile campaigns.
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
Education
Associate of Business Administration - Business Management
Essex County College
Newark, NJ06-2023
Skills
- Bilingual communication (Spanish)
- Point of sale (POS) system
- Achieving & surpassing Daily/Monthly sales goals
- Teamwork, collaboration
- Conflict Resolution & De-escalation
- Product demonstrations & Guided selling
Timeline
Fragrance Sales Associate
Macy's
06.2024 - 03.2025
Automotive Sales Consultant
Route 46 Nissan
05.2023 - 05.2024
Customer Service Representative
Boost Mobile
07.2022 - 04.2023
Associate of Business Administration - Business Management
Essex County College
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