Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Miguel Thomas

Miguel Thomas

Slidell,LA

Summary

Dynamic Music Director with a proven track record at New Journey Word Church, showcasing exceptional ensemble management and interpersonal skills. Excelled in mentoring artists and leading high-caliber performances, enhancing musical arrangements and fostering collaborative success. Demonstrated adaptability and effective communication, driving continuous improvement and team cohesion in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Music Director

New Journey Word Church
02.2024 - Current
  • Led live music performances and rehearsals, directing musicians to achieve top-notch performances.
  • Planned and scheduled rehearsals and performances and arranged details such as locations, accompanists and instrumentalists.
  • Developed and maintained relationships with artists, producers and other music professionals.
  • Fostered a positive rehearsal environment, promoting open communication and constructive feedback among musicians.
  • Handled requests for specific musical selections.
  • Oversaw auditions, recruiting talented musicians to expand the ensemble''s capabilities.
  • Managed budgets effectively, allocating resources to support various music department needs.
  • Evaluated musician performance regularly, offering guidance on areas requiring improvement or adjustment in technique or interpretation.
  • Utilized recording technology to review rehearsals critically and make necessary adjustments before performances.
  • Positioned members within groups to obtain balance among instrumental or vocal sections.

Music Director

Philippi Church of God in Christ
03.2016 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Server

Waffle House
05.2023 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Sales Associate

Dollar General Store
06.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Bachelor Of Applied Arts - Music Education

Loyola University, New Orleans
New Orleans, LA

High School Diploma -

Ponchatoula High School
Ponchatoula, LA
05.2021

Skills

  • Interpersonal Relationships
  • Ensemble Management
  • Instrumental Expertise
  • Sound Engineering
  • Arranging music
  • Collaborative Leadership
  • Music Programming
  • Producing shows
  • Mentoring artists
  • Choral Directing
  • Self-critiquing skills
  • Harmony knowledge
  • Musical Arrangements
  • Contract Negotiation
  • Songwriting
  • Budget Development
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Collaborative skills
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Team building
  • Task Prioritization
  • Interpersonal Skills
  • Self Motivation
  • Analytical Thinking
  • Professionalism
  • Talent scouting
  • Time management abilities
  • Continuous Improvement

  • Customer Service
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Outgoing Personality
  • Cash Handling
  • Money Handling
  • Cash Register Operation
  • Stocking and Receiving
  • Product Sales
  • Meeting deadlines
  • Retail Store Operations
  • Cleaning techniques
  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • Menu Memorization
  • Service prioritization
  • Sales Techniques
  • Quality Control
  • Performance Improvement
  • Suggestive Selling

Certification

CPR certification

Timeline

Music Director

New Journey Word Church
02.2024 - Current

Server

Waffle House
05.2023 - 08.2023

Sales Associate

Dollar General Store
06.2022 - 08.2022

Music Director

Philippi Church of God in Christ
03.2016 - Current

Bachelor Of Applied Arts - Music Education

Loyola University, New Orleans

High School Diploma -

Ponchatoula High School
Miguel Thomas