Miguel Torres
Keyes,CA
Summary
Account manager lead with several years of experience working directly with clients to service accounts. Well at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
17
17
years of professional experience
Work History
Sales
Keurig Dr.pepper
Stockton , CA
09.2021 - Current
- Developed and implemented strategies to increase customer satisfaction and retention.
- Created, managed, and maintained client relationships with key decision makers.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Organized displays according to company standards and specifications.
- Maintained relationships with existing clients by providing product updates.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
Salesman
varnish bottling co.
Modesto, CA
03.2015 - 09.2021
- Reset store displays for special events and seasonal merchandise changes.
- Listened to customer needs to identify and recommend best products and services.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Identified upselling and cross-selling opportunities to maximize account growth and revenue generation.
- Addressed customer questions and concerns regarding products and services.
- Developed successful customer relationships to boost sales opportunities.
- Provided guidance and instruction to newly hired staff members
Dairy Clerk /Shipping and Receiving Clerk
Food 4 Less
Ceres, CA
06.2008 - 03.2015
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized back-stock areas for efficient retrieval of items when needed.
- Maintained inventory of stock on hand by tracking materials received and distributed.
- Operated forklift safely to move products around the warehouse.
Education
High School Diploma -
John B. Allard School
Turlock, CA06-2007
Skills
- Spanish speaking
- Team training
- Account Management
- Customer service
- Schedule management
- Excellent communication skills
- Acquiring new customers
- Coaching and mentoring
Timeline
Sales
Keurig Dr.pepper
09.2021 - Current
Salesman
varnish bottling co.
03.2015 - 09.2021
Dairy Clerk /Shipping and Receiving Clerk
Food 4 Less
06.2008 - 03.2015
High School Diploma -
John B. Allard School
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