Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Torres

Marietta,GA

Summary

Proven leader and skilled problem-solver, adept in strategic planning and customer service, significantly enhanced team productivity at Mr. Clean Car Wash. Expert in maintaining cleanliness and organization, ensuring high customer satisfaction. Demonstrates strong multitasking abilities, with a track record of efficiently handling cash transactions and compliance with regulations.

Experienced with customer service and retail operations. Utilizes inventory management and cash handling skills to maintain efficient store functions. Knowledge of product merchandising and customer engagement, ensuring seamless shopping experience.

Retail professional equipped with comprehensive experience in customer interactions and inventory management. Known for collaborating effectively with team members and adapting to changing demands. Skilled in maintaining product displays and providing outstanding service, consistently ensuring customer satisfaction.

Overview

12
12
years of professional experience

Work History

Liquor Store Clerk

Platinum Bottle
09.2024 - Current
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
  • Maintained a clean and organized store environment for an enhanced shopping experience.
  • Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
  • Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.

Supervisor

Mr. Clean Car Wash
07.2013 - 01.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Car Detailer

Classic Collision
02.2018 - 01.2019
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Continually expanded knowledge of industry best practices through ongoing professional development opportunities.

Education

High School Diploma -

North Kent
475 6 Mile Rd, Comstock Park
04-2009

Skills

  • Customer service
  • Cleanliness and organization
  • Customer assistance
  • Multitasking
  • Decision-making
  • Strategic planning
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Liquor Store Clerk

Platinum Bottle
09.2024 - Current

Car Detailer

Classic Collision
02.2018 - 01.2019

Supervisor

Mr. Clean Car Wash
07.2013 - 01.2025

High School Diploma -

North Kent

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