Summary
Overview
Work History
Education
Skills
Timeline
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Connie Trevino

Winter Haven,FL

Summary

Dynamic leader with a proven track record at Amazon, adept in aviation security and branch management. Excels in data documentation and staff development, enhancing operational efficiency and achieving performance goals. Fluent in Spanish, this motivated self-starter leverages critical thinking and group instruction skills to drive security and financial service excellence.

Overview

33
33
years of professional experience

Work History

Aviation Security Admin

Amazon
Auburndale, FL
07.2020 - Current
  • Execute aviation security functions at the site, per standard work.
  • Oversee FC staffing assignments to ensure only properly credentialed individuals handle AIR packages.
  • Serve as a liaison during Transportation Security Administration (TSA) inspections.
  • Complete pre- and post-operation security inspections.
  • File clear and concise records at the end of each activity.
  • Perform quality assurance audits.
  • Provide accurate reporting on credentialing metrics.
  • Collect biometric data for fingerprint-based criminal history record checks.
  • Applied critical thinking to question and improve standard aviation security practices.
  • Managed the validation and acceptance process for air badge applications and issuance.

Branch Manager

Amscot Financial Inc.
Lakeland, FL
01.2004 - 07.2020
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Maintained confidentiality of financial records and client information to prevent mishandling of data and potential breaches.
  • Managed contract administration, maintained files, and monitored reporting.
  • Optimizing staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance and payroll.
  • Trained new team members on scripts, company services and performance strategies and provided mentoring.
  • Planned work schedules to maintain adequate staffing levels.
  • Assessed employee performance and developed improvement plans.
  • Achieved performance goals on consistent basis.

Directs Receiving Manager

Winn Dixie
Avon Park, FL
09.1991 - 01.2004
  • Received and staged incoming inventory for movement to storage or sales floor.
  • Kept stockroom free of hazards, working efficiently and properly organized.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Opened and checked deliveries to verify contents and resolve issues with vendors in a timely manner.
  • Performed daily tasks pertaining to customer accounts, including purchasing, sales and marketing to increase service and efficiency.
  • Investigated inventory discrepancies to maintain recordkeeping validity.

Education

High School Diploma -

Hardee Senior High School
Wauchula, FL
06.1992

Skills

Motivated self-starter

Data gathering and documentation

Group and individual instruction

Staff management

Organized

Fluent in Spanish

Timeline

Aviation Security Admin

Amazon
07.2020 - Current

Branch Manager

Amscot Financial Inc.
01.2004 - 07.2020

Directs Receiving Manager

Winn Dixie
09.1991 - 01.2004

High School Diploma -

Hardee Senior High School
Connie Trevino