Miguel Tronilo
Freeland,PA
Summary
To obtain a position that will allow me to develop and achieve my goals and advance within the company. Motivational Supervisor with 2 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management. Customer-oriented Supervisor with 2 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in Ground Operation in best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
11
11
years of professional experience
Work History
Ground Operation Supervisor
JetBlue Airways
JFK International Airport - NY
01.2018 - Current
- Push back certified
- Leading a safe and secure operation
- Ensuring a respectful workplace
- Working with other departments to ensure on-time performance of flights
- Driving and/or operating ground support equipment, such as tow tractors, tow bars, belt loader, container loaders, baggage tugs and more
- Maintaining safety and security on the ramp and practicing all safety policies and procedures
- Communicating efficiently with ground personnel and flight crews
- Grounds ops dispatcher / work control.
Driver
Flying Foods Airline Professionals
JFK International Airport - NY
01.2015 - 01.2019
- Truck driver to transport the aircraft food and snacks
- Dispatcher to assign the crew to the flight
- In the warehouse pack the trucks with the food for the aircraft.
Supervisor
Airways Cleaner
JFK International Airport - NY
01.2016 - 01.2017
- Training new employees on the duties they are responsible to execute
- Take part in the staff development process to provide an opportunity for crew members to enhance their skills
- Supervise and oversee the training process is effective to ensure the crew members can perform efficiently
- Computer-savvy
- Dispatcher
- Learning habits.
Lead
Ultimate Airline
JFK International Airport - NY
01.2013 - 01.2015
- Cleaning the aircraft to prepare it for departure
- Scheduling
- Training new employees.
Education
High School Diploma -
Cobble Hill High School for American Studies
Skills
- Organized, able to multitask, responsible, dependable, and disciplined Well Focused on productivity, quick learner, an enthusiastic worker; interpersonal skills with outstanding reputation for ethical conduct, confidentiality, and discretion Work well under pressure, punctual, and performs task effectively Strong MS Word Excel, and PowerPoint Skills; Bilingual, able to speak English and Spanish
- The ability to maintain a professional manner under stress Remarkable and Profound ability to answer questions concerning the workplace as well as the ability to work closely and cooperatively with fellow employees and guest Oral and written communication; Telephone skill
- Operations Management
- Schedule Development
- Staff Management
- Goal-Oriented
- Processes and Procedures
- Policy Enforcement
- Negotiation
- Financial Management
- Training and Mentoring
- Staff Discipline
References
References Provided Upon Request
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Ground Operation Supervisor
JetBlue Airways
01.2018 - Current
Supervisor
Airways Cleaner
01.2016 - 01.2017
Driver
Flying Foods Airline Professionals
01.2015 - 01.2019
Lead
Ultimate Airline
01.2013 - 01.2015
High School Diploma -
Cobble Hill High School for American Studies
Similar Profiles
JENNIFER WILKINSJENNIFER WILKINS
Pilot at JetBlue AirwaysPilot at JetBlue Airways
JHOAN CORREAJHOAN CORREA
Inflight Crew Member at JetBlue Airways CorpInflight Crew Member at JetBlue Airways Corp
Florence RiveraFlorence Rivera
Airport Operations Supervisor at JetBlue AirwaysAirport Operations Supervisor at JetBlue Airways
Don GregoryDon Gregory
Senior IT Project Manager at JetBlue Airways CorporationSenior IT Project Manager at JetBlue Airways Corporation
John HellerJohn Heller
Maintenance Technician at Pactiv EvergreenMaintenance Technician at Pactiv Evergreen