Miguel Vargas

• Assisted a patient with daily physical therapy, dressing, grooming, and feeding.
• Performed housekeeping tasks, including laundry, cleaning, and changing bed linens.
• Provided compassionate care to improve the patient's outlook and daily living. Managed meal preparation, shopping, and medication administration, ensuring consistent support.

• Assisted in the preparation of doughs, batters, and fillings for pastries.
• Maintained a clean work area throughout production process.
• Followed recipes to ensure consistent quality of bakery items.
• Measured out ingredients for baking mixes and icings.
• Organized supplies used in the pastry production area.
• Stocked shelves with fresh baked goods from ovens as needed.
• Monitored temperatures of ovens and refrigerators to ensure optimal storage conditions.
• Cleaned pastry equipment after use according to sanitary standards.
• Garnished finished products with glazes or toppings such as sprinkles or sugars.
• Prepared dough for doughnuts, tarts, cookies, muffins, and scones, following established procedures.

• Prepared a variety of baked goods, including donuts, French pastries, and egg sandwiches.
• Managed daily donut production: dough preparation, frying, glazing, and fryer maintenance.
• Baked and finished French pastries, biscuits, scones, cookies, and other items.
• Cooked-to-order sandwiches and hot food items, coordinating with kitchen staff for service.
• Assisted with general inventory prep and ensured readiness of baked items for daily service.
• Expedited orders, packed delivery items, and supported barista with customer orders and beverages.

I have held various administrative and leadership roles at Drexel University, including Financial Assistant, Desk Service Representative, Director of Residential Life, Administrative Assistant, Head Resident Assistant, and Resident Assistant. In these roles, I managed financial processes, provided customer service, supervised staff, and supported residential life programs, summarizing my collective experience in creating a positive and efficient student environment.

• Created SOP documentation for professional development and conducted training for student staff at different levels.
• Managed confidential financial records and procurement card statements, while tracking budgets.
• Maintained precise deposit and check balances to minimize financial discrepancies.
• Supported financial transactions by executing tasks related to invoicing, receivables, and management of petty cash.
• Adeptly provided customer service, resolved resident issues, and managed access control and mail distribution for more than 500 students.
• Supervised staff and facilitated a summer IT program, addressing disciplinary actions and coordinating training.
• Hired and managed work-study students, organized files, and coordinated meetings between department heads and executives.
• Fostered relationships with residents, parents, and staff to create a safe and supportive environment.