MIGUEL VELARDE
Quezon City
Summary
Accomplished Chief Operating Officer at UPLIFT Care Plus, skilled in workflow optimisation and strategic planning. Proven success in enhancing team productivity and driving operational efficiency. Adept at problem-solving and fostering collaboration, delivering impactful solutions to complex challenges whilst managing payroll logistics. Excels in executive leadership and organisational development, contributing to sustainable business growth.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Chief Operating Officer (COO)
UPLIFT Care Plus
11.2024 - 02.2026
- Directed daily operations, improving workflow efficiency and team productivity.
- Designed and implemented operational systems that enhanced internal communication and coordination.
- Managed payroll and operational logistics with accuracy and timeliness.
- Provided solutions to complex operational challenges, supporting strategic company growth.
- Updated system records with current information.
- Attended quickly to emergencies and helped resolve concerns.
- Protected information and maintained confidentiality.
- Collected required materials, tools and supplies to complete work.
- Handled team filing, data entry and recordkeeping.
- Met high-volume demands with enthusiasm and quality service and support.
- Dealt professionally with issues and complaints, helping develop and implement successful resolutions.
Intern
Springboard Philippines
01.2023 - 04.2024
- Assisted with operations and administrative tasks to streamline business processes.
- Supported team communication strategies and project coordination.
- Worked well with team members to complete tasks.
- Collaborated in team setting to handle daily assignments and challenges.
- Built strong, trusting relationships by reliably handling requests.
- Collected required materials, tools and supplies to complete work.
Intern
Lenovo Philippines
01.2019 - 05.2020
- Contributed to operational projects, process documentation, and internal communications.
- Supported efficiency improvements within the business unit.
- Collaborated in team setting to handle daily assignments and challenges.
- Wiped down and sanitised work spaces and frequently touched surfaces.
- Followed experienced team members to learn basic and advanced job skills.
- Carried out assignments under short notice and outside of normal hours.
- Operated equipment following correct procedures and safe practices.
Education
Bachelor's - Business Management
De La Salle University
ABM Strand -
La Salle Green Hills
Skills
- Workflow optimization
- Operations management
- Process improvement
- Payroll coordination
- Team collaboration
- Operations administration
- Business development
- General management
- Operations oversight
- Financial management
- Performance management
- Executive leadership
- Organizational development
- Project management
Accomplishments
- Developed and implemented a system workflow that improved operational efficiency.
- Strengthened internal communication practices, boosting team productivity.
- Successfully coordinated payroll and operational activities with precision.
- Recognized for proactive problem-solving and strategic planning contributions.
Timeline
Chief Operating Officer (COO)
UPLIFT Care Plus
11.2024 - 02.2026
Intern
Springboard Philippines
01.2023 - 04.2024
Intern
Lenovo Philippines
01.2019 - 05.2020
Bachelor's - Business Management
De La Salle University
ABM Strand -
La Salle Green Hills