Miguel Yarigsicha
Hamilton
Summary
Dynamic and results-driven professional with extensive experience at Chipotle Mexican Grill, excelling in team leadership and customer service. Proven track record of enhancing operational efficiency and achieving departmental goals through strategic planning and staff development. Skilled in budget control and conflict resolution, fostering a high-performing team culture.
Professional delivery service provider prepared for high-standard roles in logistics. Proven track record of efficient parcel management and customer service excellence. Known for collaborative teamwork and adaptability, specializing in route optimization and safe driving practices.
Responsible [Job Title] brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Package Delivery Driver
Amazon Prime Products
03.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Lifted, lowered, and carried packages typically weighing [Number] pounds throughout regular course of delivery.
- Maintained a clean driving record while navigating various routes for efficient deliveries.
Manager
Chipotle Mexican Grill
01.2013 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Merrill Lynch
Cooking
01.2011 - 04.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Dennys Restaurant
Cook
01.2010 - 01.2013
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Panera Bread
Associated Training
03.2005 - 02.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Crew Member Supervisor
Wendys Restaurant
01.2000 - 04.2004
- Controlled food costs and managed inventory.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Monitored food preparation, production, and plating for quality control.
- Directed food preparation and cooking activities to meet health and safety standards.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Supervised food presentation and plating to enhance visual appeal.
Education
High School Diploma -
Francisco Tamariz
Ecuador08-1993
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project planning
- Cross-functional teamwork
- Project management
- Customer relationship management (CRM)
- Performance management
- Shift scheduling
- Staff development
- Policy implementation
- Conflict resolution
- Schedule preparation
- Sales management
- Workforce management
- Performance evaluations
- Budget control
- Business development
Certification
- ServSafe Food Handler's Certification
Timeline
Package Delivery Driver
Amazon Prime Products
03.2024 - Current
Manager
Chipotle Mexican Grill
01.2013 - Current
Merrill Lynch
Cooking
01.2011 - 04.2013
Dennys Restaurant
Cook
01.2010 - 01.2013
Panera Bread
Associated Training
03.2005 - 02.2010
Crew Member Supervisor
Wendys Restaurant
01.2000 - 04.2004
High School Diploma -
Francisco Tamariz
Similar Profiles
Ambrea MullenAmbrea Mullen
Amazon FBA Seller at Amazon Prime ProductsAmazon FBA Seller at Amazon Prime Products
Dimitrius WallaceDimitrius Wallace
Fulfillment Specialist at Amazon Prime ProductsFulfillment Specialist at Amazon Prime Products
Kyle MilburnKyle Milburn
Warehouse Worker at Amazon Prime ProductsWarehouse Worker at Amazon Prime Products