Miguel Zangronis
Miami,FL
Summary
Experienced manager with over 5 years of experience in retail. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Exterior Plant Specialist
Casa Planta
Miami, Florida
09.2021 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Trimmed greenery, shrubs and hedges to maintain uniform appearance.
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Educated employees and members of public on plant biology and health.
Retail Sales Manager
ASICS Outlet
Miami, Florida
11.2017 - 12.2019
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Retail Sales Associate
Sports Authority
Miami, Florida
06.2015 - 06.2017
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Education
High School Diploma -
Miami Sunset Senior High School
Miami, FL06.2015
Skills
- Multitasking Abilities
- Excellent Communication
- Self-Motivated
- Attention to Detail
Timeline
Exterior Plant Specialist
Casa Planta
09.2021 - Current
Retail Sales Manager
ASICS Outlet
11.2017 - 12.2019
Retail Sales Associate
Sports Authority
06.2015 - 06.2017
High School Diploma -
Miami Sunset Senior High School