Miguel Zapata
Pembroke Pines,FL
Summary
Experienced Food Service Manager with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service/culinary Manager
Olive Garden Restaurant
Pembroke Pines, FL
08.2020 - 06.2024
- Ensured proper food safety and sanitation standards were met throughout the kitchen.
- Managed a team of chefs, cooks and other kitchen staff; monitored performance and provided feedback for improvement.
- Created cost-effective strategies to reduce waste while maintaining quality standards.
- Driving sales.
- Visit tables creating a good relationship with our guest.
Server
Olive Garden Restaurant
Pembroke Pines, FL
10.2019 - 08.2020
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
High School Diploma -
Gimnasio De La Costa
Barranquilla, Colombia11-2013
Skills
- ServSafe Manager
- Kitchen Operations
- Leadership trained
- Foodservice Management Professional
- fast learning
- friendly
- great customer service
Certification
- ABC bartender school
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Service/culinary Manager
Olive Garden Restaurant
08.2020 - 06.2024
Server
Olive Garden Restaurant
10.2019 - 08.2020
High School Diploma -
Gimnasio De La Costa
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