Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Miguel Zavala

El Paso,TX

Summary

Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Automotive Technician

Carfix
El Paso, TX
12.2023 - Current
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Reviewed work orders and discussed with supervisors.
  • Planned work procedures using charts, technical manuals and experience.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Estimated costs of vehicle repair.
  • Aligned wheels using special alignment equipment and wheel-balancing machines.
  • Repaired, replaced and adjusted brakes.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.

Wheeled Vehicle Mechanic (91B)

US Army Reserve
El Paso, TX
05.2021 - Current
  • Repaired or replaced defective parts, using hand tools and power tools.
  • Inspected and tested vehicles to diagnose faults using electronic testing equipment.
  • Tested drive train components for proper performance under load conditions.
  • Cleaned, lubricated and adjusted brakes, steering systems and related components of motor vehicles.
  • Used hoists or jacks to lift heavy objects when needed during repair work.
  • Replaced or repaired worn parts on vehicles, including brake systems, steering mechanisms, wheel bearings and other components.
  • Performed preventive maintenance services such as oil changes, lubrications and tune-ups.
  • Maintained records of all work performed on each vehicle in the form of a service logbook.
  • Checked electrical systems such as wiring harnesses for malfunctions or damage.

Automotive Technician

Hyundai Of El Paso
El Paso, TX
05.2022 - 12.2023
  • Performed drive ability tests on vehicles after repairs were completed.
  • Maintained a clean working environment at all times.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
  • Operated a variety of shop equipment safely and efficiently.
  • Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
  • Inspected vehicle engines and other components to identify potential issues.
  • Demonstrated knowledge of applicable safety procedures while performing repairs.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Provided accurate estimates of repair times to customers prior to work being performed.
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
  • Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
  • Communicated effectively with customers about repair progress and costs involved.
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Adjusted headlights for proper alignment per customer request.
  • Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.

Education

High School Diploma -

Pebble Hills High School
El Paso, TX
07-2021

Skills

  • Changing Oil
  • Job Scheduling
  • Preventive Maintenance
  • Issue Resolution
  • Parts Replacement
  • Customer Service
  • Estimating Work
  • System repairs
  • Vehicle Inspection
  • Alignments experience
  • Calibration understanding
  • Engine overhauls
  • Bay maintenance
  • Inspecting vehicles
  • Tire mounting and balancing
  • Gasket replacements
  • Ordering Supplies
  • Maintaining records
  • Valid Driver's License
  • Troubleshooting and diagnostics
  • Engine Rebuilds
  • Electrical Systems
  • Automatic transmissions
  • Drivetrain and Axle Installation
  • Performance Tuning
  • Replacing parts
  • Operating pneumatic tools
  • Suspension Systems
  • Diagnostic Assessment

Certification

  • 609 AC certification
  • Certified in shop lifts
  • Classes on electrical, suspension, engine, transmission, interior disassembling and diagnosing
  • Certifications for Hyundai of El Paso for suspension, electrical, engine and transmission repair
  • Licensed to work on generators

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • 2 AAM awards for outstanding work as a mechanic for the US ARMY
  • licensed to work on generators

Timeline

Automotive Technician

Carfix
12.2023 - Current

Automotive Technician

Hyundai Of El Paso
05.2022 - 12.2023

Wheeled Vehicle Mechanic (91B)

US Army Reserve
05.2021 - Current

High School Diploma -

Pebble Hills High School
Miguel Zavala