MIGUEL A DELGADO
Rio Hondo,TX
Summary
Non Commissioned Officer in the United States Navy with over eleven years experience in office management. Proficient with Microsoft Office Suite. Demonstrated ability to complete assigned tasks in a safe, timely and professional manner. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Child Support Officer
Office Of The Attorney General Of Texas
04.2013 - Current
- Monitored cases for support order compliance and made adjustments.
- Performed case management tasks to enforce court-ordered child support obligations.
- Processed legal documents such as summons, bench warrants, wage attachments and liens to prepare materials for trials.
- Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
- Located parents for gaining child support and prepared records of payments.
- Executed collection calls and written or in-person interactions to solicit child support payments on overdue accounts.
- Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
- Provided genetic testing to determine paternity needs.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Documented data and completed accurate updates to case records.
- Interviewed involved parties to confirm facts, verify data and locate persons and financial assets.
PERSONNEL SPECIALIST SECOND CLASS / LPO
UNITED STATES NAVY
04.2001 - 05.2012
- Supervised and managed office staff in the processing of naval personnel and payroll records
- Trained and coached office staff in daily duties and preformed semiannual job performances
- Completed work schedules, managed calendars, and arranged appointments
- Processed, verified and maintained personnel related documentation, training, performance evaluations, classifications, and employee leaves of absence
- Explained company personnel policies, benefits and procedures to employees
- Examined employee files to answer inquiries and provided information for personnel actions
- Answered questions regarding examinations, eligibility, salaries, benefits and other pertinent information
- Compiled and prepared reports and documents pertaining to personnel activities
- Operated office machines, such as photocopies and scanners, facsimile machines, voice mail systems and personal computers
- Maintained and updated filing, inventory, mailing and database systems, either manually or using a computer
- Communicated with customers, employees and other individuals to answer questions, disseminated or explained information, took orders and addressed complaints
- Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail
- Computed, recorded and proofread data and other information, such as records or reports
- Typed, formatted, proofread data and edited correspondence and other documents from notes using computers or typewriters
- Reviewed files, records, and other documents to obtain information to respond to requests
- Reviewed time sheets, worked charts, wage computation and other information to detect and reconcile payroll discrepancies
- Processed paperwork for new employees and entered employee information into the payroll system
- Verified attendance, hours worked and pay.
Education
Associate of Applied Science - Business Management
Southern Careers Institute Inc
Austin, TX01.2023
Business Accounting Specialist - Accounting And Business Management
Southern Careers Institute Inc
Brownsville, TX04.2020
Southwest Texas State University
San Marcos, TXBusiness And Office Technology -
Gary Job Corps
San Marcos, TX08.2000
High School Diploma/GED -
Sauk Prairie HS
Prairie Du Sac, WI06.1996
Skills
- Computer Skills
- Office Supplies and Inventory
- Contract Negotiation
- Complex Problem-Solving
- Typing Speed: 40 Words Per Minute
- Microsoft Office (Excel, Word, Outlook, Power Point, etc)
- Data Entry Terminal
- Status Updates
- Internet Browser (Edge, Internet Explorer, Chrome, Firefox, etc)
- Peripheral Devices (Scanners, Printers, etc)
- Administrative Support
- Customer Satisfaction
- File and Records Management
- Personnel Files
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Child Support Officer
Office Of The Attorney General Of Texas
04.2013 - Current
PERSONNEL SPECIALIST SECOND CLASS / LPO
UNITED STATES NAVY
04.2001 - 05.2012
Associate of Applied Science - Business Management
Southern Careers Institute Inc
Business Accounting Specialist - Accounting And Business Management
Southern Careers Institute Inc
Southwest Texas State University
Business And Office Technology -
Gary Job Corps
High School Diploma/GED -
Sauk Prairie HS
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