Miguel A. Figueroa Cruz
Cape Coral,FL
Summary
To secure a position where I can leverage my experience, bilingual proficiency, and quick adaptability to contribute effectively to the company's growth and success.
Bilingual professional fluent in English and Spanish with a solid background in basic customer service, team collaboration, and problem-solving. Adaptable and enthusiastic about working in teams and developing new skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
La Nueva Era
2018.10 - 2019.02
- Assisted customers in selecting appropriate apparel, leading to increased sales and customer satisfaction
- Maintained knowledge of products and trends, providing informed recommendations
- Contributed to visual merchandising and store presentation.
Produce Clerk
Supermercados Pueblos
2019.02 - 2019.09
- Assisted customers with fresh produce selection, ensuring high standards of quality and presentation
- Managed inventory, conducted stock rotations, and ensured timely replenishment
- Addressed customer inquiries and provided recommendations for a positive shopping experience.
Part-Time Barber
Vane Hair Cut
2019.10 - 2020.11
- Provided precision haircuts and grooming services, ensuring high customer satisfaction
- Managed client bookings and provided personalized styling advice
- Maintained a clean and organized work environment, adhering to health and safety standards.
Returned to Puerto Rico to Pursue Studies
2020.11 - 2022.11
- Dedicated two years to advancing educational and technical skills
- Completed one year of advanced barbering coursework followed by one year of studies in computer and server repair.
Herbalife Nutrition Independent Distributor
2022.11 - 2023.03
- Promoted and sold Herbalife products, providing nutritional guidance and support
- Managed inventory, processed orders, and maintained customer relationships.
Independent Barber
2022.11 - 2023.03
- Offered personalized barbering services, focusing on client satisfaction
- Managed appointment scheduling, client consultations, and workspace cleanliness.
Production Team Member
Total Network Manufacturing
2023.03 - 2023.08
- Assembled chair components on a fast-paced production line, meeting tight deadlines
- Collaborated with team members to optimize production output and streamline workflow
- Adapted to equipment and assembly challenges effectively.
Warehouse Associate
Riverstone Logistics
2023.08 - 2024.01
- Managed inventory processes, ensuring accurate stock levels and timely order fulfillment
- Executed loading and unloading operations with precision
- Maintained a safe and organized warehouse environment through teamwork and adherence to safety protocols.
Dedicated Driver
Swift Transportation
2024.02 - 2024.05
- Provided reliable transportation services for a dedicated route, maintaining a strong record of timely deliveries despite occasional client-related delays.
Lot Attendant
Nissan of Cape Coral
2024.06 - Current
- Assist with vehicle lot management, including organization and vehicle presentation
- Coordinate with sales and service teams to support operational efficiency
- Ensure high standards of vehicle upkeep and lot organization.
Education
Barbering Coursework -
World Training Academy
Bayamon, PR09.2019
High School Diploma -
West Side High School
Jacksonville, FL05.2020
Advanced Barbering Studies -
NUC University
11.2021
Technician in Computer Repair and Networks -
NUC University
11.2022
Commercial Driver’s License (CDL) A -
CDL Driving School
LaBelle, FL02.2024
Skills
- Basic customer service experience
- Effective communication
- Team collaboration
- Problem-solving
- Adaptability
- Time management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lot Attendant
Nissan of Cape Coral
2024.06 - Current
Dedicated Driver
Swift Transportation
2024.02 - 2024.05
Warehouse Associate
Riverstone Logistics
2023.08 - 2024.01
Production Team Member
Total Network Manufacturing
2023.03 - 2023.08
Herbalife Nutrition Independent Distributor
2022.11 - 2023.03
Independent Barber
2022.11 - 2023.03
Returned to Puerto Rico to Pursue Studies
2020.11 - 2022.11
Part-Time Barber
Vane Hair Cut
2019.10 - 2020.11
Produce Clerk
Supermercados Pueblos
2019.02 - 2019.09
Sales Associate
La Nueva Era
2018.10 - 2019.02
Barbering Coursework -
World Training Academy
High School Diploma -
West Side High School
Advanced Barbering Studies -
NUC University
Technician in Computer Repair and Networks -
NUC University
Commercial Driver’s License (CDL) A -
CDL Driving School
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