Miguel A Garcia
Rialto,CA
Summary
Dependable and trustworthy professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
13
13
years of professional experience
Work History
Technician
NCR
Atlanta, GA
10.2020 - Current
- Successfully serviced and maintained a wide range of electromechanical equipment, specializing in ATMs within a designated and expansive territory.
- Work with various financial banks (ie. Bank of America, Chase, Wells Fargo, BMO, among other smaller financial institutions)
- Educated customers on use of hardware and software applications.
- Responded promptly and effective to customer installation, maintenance, and service calls, ensuring high levels of client satisfaction.
- Demonstrated proficiency in overseeing hardware maintenance, installations, network management, and proving comprehensive software/hardware support.
- Meticulously repair Chronic Units, consistently achieving high-quality outcomes
- Manage the lifecycle of installed equipment in a designated area, ensuring optimal functionality and longevity.
- Repaired, maintained, and upgraded customer systems to ensure optimal performance.
- Installed and configured new systems according to customer requirements.
- Resolved customer inquiries regarding system issues in a timely manner.
Technician
Nautilus Hyosung
Irving, TX
05.2019 - 10.2020
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Conducted preventive maintenance procedures according to established schedules.
- Diagnosed problems using test equipment such as multimeters and other power supplies.
- Replaced defective components or parts as needed.
- Assisted in the design of new products or modifications to existing products for improved performance.
- Installed software updates on customer machines while providing technical assistance when necessary.
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Disassembled and repaired damaged sections and fabricated replacements
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
Office Clerk
Performance Team
South Gate, CA
09.2012 - 05.2019
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Prepared invoices for customers based on their orders and payment terms.
- Assisted with the preparation of presentations by gathering data from various sources.
- Compiled financial reports by collecting data from various departments within the organization.
- Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
Warehouse Clerk
Spectra Food Services
Costa Mesa, CA
05.2011 - 08.2012
- Received, unpacked and inspected incoming shipments of merchandise.
- Identified, counted and verified stock items.
- Maintained accurate inventory records using computerized tracking system.
- Prepared outgoing orders for shipment according to customer specifications.
- Loaded and unloaded trucks with hand truck or pallet jack.
- Stocked shelves with received products in designated areas.
- Organized warehouse space by moving materials to appropriate locations.
- Operated forklift to move materials within the warehouse facility.
- Cleaned the warehouse area on a daily basis including sweeping floors and wiping down surfaces.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
Education
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06-2011
Some College (No Degree) -
Cerritos College
Norwalk, CASkills
- Customer Service
- Machinery calibration
- Equipment Repair
- Equipment Maintenance
- System Troubleshooting
- System Installation
- Component Replacement
- Routine Inspections
- Works Well Under Pressure
- Preventive Maintenance
- Multitasking and Organization
- Attention to Detail
- Product Inspections
- Complex Repairs
- Safety Equipment
- Customer interaction
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Technician
NCR
10.2020 - Current
Technician
Nautilus Hyosung
05.2019 - 10.2020
Office Clerk
Performance Team
09.2012 - 05.2019
Warehouse Clerk
Spectra Food Services
05.2011 - 08.2012
High School Diploma -
Bell Gardens High School
Some College (No Degree) -
Cerritos College