Miguel A. Pinto
Amazon
Zephyrhills
2
Languages
3
years of professional experience
Adaptable early-career professional with experience in customer service, retail stocking, and warehouse operations. Skilled in communication, multitasking, and resolving issues quickly while keeping workflows organized and efficient. Strong support for teams in busy, high-volume settings.
Outgoing individual with well-honed organizational, labor, and teamwork skills. Enthusiastic and team-driven with 3 years of experience working in busy, fast-paced environments.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Work History
Amazon Associate
2 Months- Inspected items and corrected discrepancies to maintain inventory accuracy and quality standards.
- Loaded and unloaded trailers while following safety protocols and dock procedures.
- Trained new associates on sorting, labeling, and scan compliance requirements.
- Supported workflow efficiency by organizing totes, pallets, and packages across fulfillment areas.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated equipment while observing standard safety procedures.
- Managed warehouse operations and verified proper shipment procedures.
Customer Service Representative
8 Months- Resolved customer concerns quickly, applying store policies while maintaining positive guest experience.
- Assisted guests with returns, exchanges, and order issues using POS and service desk systems.
- Processed checkout transactions accurately, handling payments, gift cards, and receipt corrections.
- Supported Drive Up and Order Pickup fulfillment, ensuring timely guest handoff and order accuracy.
- Trained new team members on guest service procedures, POS operations, and return workflows.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Processed cash, credit, and debit transactions accurately at point-of-sale
Barista
8 Months- Prepared handcrafted espresso beverages and customized orders according to beverage recipe standards.
- Supported mobile order workflow, prioritizing drinks and coordinating timely handoff service.
- Operated POS system to process transactions, discounts, and payment methods accurately.
- Maintained clean café stations, sanitized equipment, and followed food safety procedures.
- Resolved order issues professionally while maintaining fast, friendly customer interactions.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
Stocker
2 Years 5 Months- Unloaded freight and sorted stock for efficient aisle restocking
- Replenished inventory from backroom, following store zoning and rotation procedures
- Stocked merchandise across sales floor, maintaining organized, customer-ready displays
- Unloaded freight from delivery trucks to prepare for stock organization and sorted stock for efficient aisle restocking
- Scanned inventory locations, identifying low-stock items for timely replenishment
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
Education
GED
Skills
Loading and unloading
Inventory management
Warehouse operations
Shipping and receiving
Stocking shelves
Lifting and sorting
Multitasking
Dependability
Adaptability
Teamwork and collaboration
Problem-solving
Effective communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Enjoying the art of baking and pastry-making
experimenting with recipes.
Youth mentor
providing guidance and support to empower the next generation of leaders.
DIY and Home Improvement
Music
Watching Movies and TV Shows
Volunteering for community initiatives to give back to local communities and make a positive impact.
Acting and Theater
Timeline
Amazon Associate
Amazon
08.2026 - CurrentRead More
Customer Service Representative
Target
11.2025 - 07.2026Read More
Barista
Starbucks, Target
11.2025 - 07.2026Read More
Stocker
Wal-Mart Supercenter
06.2023 - 11.2025Read More
Zepyrhills Highschool
GED
Read More