Miguel A. Serrano Landron
Florida,PR
Summary
Service-driven Body Shop Manager bringing 10 years of effective leadership, fostering team productivity, organizational profitability and operational efficiency. Works productively with vendors and insurance agencies to drive cost-saving initiatives. Effective at engaging and communicating at all levels of clientele and business to support sustainability and long-term customer retention.
Overview
8
8
years of professional experience
Work History
Auto Body Shop
Maaco Auto Body
01.2021 - 09.2023
- Prepared work orders by describing repair and replacement services required, obtaining approval signatures and entering orders into work management system.
- Examined damaged vehicles to determine degree of structural and mechanical damage.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
Mechanical Technician and Body Works
Maaco Auto Body
03.2017 - 02.2021
- Assembled and disassembled equipment to perform repairs and maintenance.
- Resolved mechanical issues using both technical and manual skills.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Identified mechanical problems and determined best solutions for correction.
- Monitored equipment performance to confirm proper and efficient function.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
Mechanical Technician
Daves Auto Body
11.2015 - 06.2017
- Assembled and disassembled equipment to perform repairs and maintenance.
- Resolved mechanical issues using both technical and manual skills.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Performed troubleshooting, diagnosis, and repair of car motor equipment.
Education
General Mechanic
Mech Tech College
Manati, PR05.2011
High School Diploma -
Way, Thrust And Life Biligual Academy
05.2009
Skills
- Shop Maintenance
- Customer Service Excellence
- Plastic Repair
- Equipment Maintenance
- Automotive Painting
- Vehicle Diagnostics
- Problem Solving
- Parts Ordering
- Collision Repair Knowledge
- Pneumatic Systems
- Time Management
- Wheel Alignment
- Team Leadership
- Auto Body Restoration
Languages
English
Native or Bilingual
Timeline
Auto Body Shop
Maaco Auto Body
01.2021 - 09.2023
Mechanical Technician and Body Works
Maaco Auto Body
03.2017 - 02.2021
Mechanical Technician
Daves Auto Body
11.2015 - 06.2017
General Mechanic
Mech Tech College
High School Diploma -
Way, Thrust And Life Biligual Academy
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