Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miguela Sunga

Los Angeles,CA

Summary

Proven team player with a track record of enhancing client satisfaction at Helping Hand Gift Shop through active listening and exceptional service. Skilled in customer service and maintaining high cleanliness standards, contributing to safe and efficient environments. Demonstrated ability to improve response times and productivity, showcasing excellent communication and a flexible schedule.

Overview

22
22
years of professional experience

Work History

Helping Hand Gift Shop

08.2015 - 09.2024
  • Reduced response times for assistance requests by efficiently prioritizing and organizing tasks.
  • Ensured a safe and comfortable environment by maintaining cleanliness standards and addressing potential hazards.
  • Delivered exceptional service by actively listening to client concerns and promptly addressing any issues that arose.
  • Enhanced client satisfaction by providing personalized support and assistance in various tasks.

Service Crew

01.2007 - 02.2012
  • Collaborated with team members to meet high standards of service during peak hours.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Kept customers and crew areas organized.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.

Supermarket Cashier

07.2002 - 03.2005
  • Assisted in training new employees on cashier procedures, enhancing overall team productivity levels.
  • Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at the end of each shift.
  • Increased sales by suggesting additional products or services based on customer needs and preferences.
  • Maintained a clean, organized, and well-stocked checkout area for optimal functionality.

Education

High School Diploma -

Tesdal Hidden Paradise Training Center Philippines
Macabebe Pampanga Philippines
08.2013

Skills

  • Active Learning
  • Active Listening
  • Customer Service
  • Excellent Communication
  • Teamwork and Collaboration
  • Following Directions
  • Flexible Schedule

Timeline

Helping Hand Gift Shop

08.2015 - 09.2024

Service Crew

01.2007 - 02.2012

Supermarket Cashier

07.2002 - 03.2005

High School Diploma -

Tesdal Hidden Paradise Training Center Philippines

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Miguela Sunga