Miguel Angel Vazquez
San Francisco,CA
Summary
Dynamic Project Coordinator and Store Stocker with a proven track record at Handyman Heroes, excelling in project management and exceptional customer service. Demonstrates adaptability and problem-solving, enhancing team efficiency and client satisfaction. Fluent in two languages, adept at fostering client relations and streamlining operations for profitability and timely project completion.
Overview
4
4
years of professional experience
Work History
Store Stocker
Grocery Outlet Bargain Market
San Pablo
07.2024 - Current
- Receive and process incoming merchandise shipments, verifying accuracy of orders.
- Maintain inventory records of all stock in the computer system.
- Stock shelves with merchandise according to store planograms.
- Create price tags for all new merchandise.
- Provide excellent customer service by addressing inquiries, resolving issues, and maintaining a positive store environment.
- Assist with checking customers out. Managing cash, credit, and digital payment transactions, ensuring accurate cash handling and register balancing at the end of each shift.
Project Coordinator
Handyman Heroes
Mill Valley, CA
10.2020 - 01.2024
- Work closely with the Call Center, Project Manager, and sales team to ensure the technicians and crews complete jobs in a timely manner, under budget, and meeting the company standards of craftsmanship.
- Scheduled and coordinated jobs for each technician, through understanding their respective skill set and capabilities, and ensuring job profitability.
- Provided constant and excellent customer service to each customer.
- Answered and responded to all inquiries from customers, either individually or through a handoff to the correct person.
- Ensured all contracts were signed prior to the start of the project and deposits were paid before scheduling or offering a date.
- Secured permits in a timely manner to start projects.
- Scheduled on-site inspections accordingly.
- Created POs/Receipts for subcontractors, ensuring documentation was up to date.
- Monitored and analyzed job expenses daily.
- Tracked job progress, analyze and prepare job progress reports, and update stakeholders.
- Coordinate parts, special orders, and rental of special equipment with appropriate team members.
Education
Bachelor of Arts - Spanish
California State University, Chico
Chico, CA12-2020
Skills
- Project Management
- Excellent Customer Service & Client Relations
- Proven Adaptability & Problem- Solving Abilities
- Executive Calendar Maintenance
- Client Management
- Quickly Adapts & Pivots
- Teamwork
- Bilingual
Timeline
Store Stocker
Grocery Outlet Bargain Market
07.2024 - Current
Project Coordinator
Handyman Heroes
10.2020 - 01.2024
Bachelor of Arts - Spanish
California State University, Chico
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