Miguel A Vazquez Zarate
Jackson Hole,WY
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
9
9
years of professional experience
Work History
Floor Manager
The Liquor Store
05.2023 - Current
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 5-6 employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Performed closing procedures Number times weekly by balancing cash drawers and reconciling credit card transactions.
- Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.
Delivery Driver
Pedigo Logistics
12.2019 - 03.2020
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Driver
Start On Demand
11.2022 - 04.2023
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed all local traffic laws while operating various types of public transportation vehicles..
- Improved public transportation systems through data-driven analysis and strategic planning
- Maintained high customer satisfaction by working quickly and accurately.
- Operated with safety and skill to avoid accidents and delays.
- Navigated challenging road conditions to drop off passengers securely in various weather situations.
Car detailer
Rickenbaugh Cadillac and Volvo
07.2020 - 06.2021
- Retrieving and delivering cars
- Take photos for website after cars were clean
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Parts Coordinator
Gerber Collision & Glass
10.2018 - 01.2020
- Optimized storage solutions within the warehouse space to maximize efficiency and ease of access to commonly needed items.
- Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
- Established strong relationships with vendors, resulting in improved communication and faster delivery times.
- Maintained accurate records of all parts transactions, ensuring timely and accurate invoicing.
Valet
Laz Parking
12.2017 - 10.2018
- Explain rates and procedures for parking
- Offer direction inside and offer assistance with anything else
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Provided punctual, polite valet services to uphold professional standards.
Valet
Hilton Garden inn Downtown Denver
04.2017 - 12.2017
- Open the guest door and greet with a smile, welcoming them to the hotel
- Assist guest with any luggage they might have
- Explain rates and procedures for parking
- Offer direction inside and offer assistance with anything else
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
FOH and BOH
Lark Burger
03.2017 - 06.2017
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation
- Accurately handled cash register transactions while providing excellent customer service.
Delivery driver
Carquest
03.2015 - 10.2016
- Listen to and resolve customers’ complaints regarding product or service
- Assist customer with product info
- Deliver parts to repair shops
- Check in inventory and restock shelves with new inventory
- Sell and install accessories, such as batteries, windshield wipers and headlights
- Return parts and write up paperwork for returning items for inventory.
- Loaded truck and properly secured items to prevent damage for deliveries.
Education
High School diploma -
Jackson Hole High School
06.2014
Skills
- Tech savvy
- Customer service skills
- Artistic
- Bilingual esp / eng
- Problem solver
- Adaptability
- Fast learner
- Safe driver
Languages
Spanish
Native or Bilingual
Timeline
Floor Manager
The Liquor Store
05.2023 - Current
Driver
Start On Demand
11.2022 - 04.2023
Car detailer
Rickenbaugh Cadillac and Volvo
07.2020 - 06.2021
Delivery Driver
Pedigo Logistics
12.2019 - 03.2020
Parts Coordinator
Gerber Collision & Glass
10.2018 - 01.2020
Valet
Laz Parking
12.2017 - 10.2018
Valet
Hilton Garden inn Downtown Denver
04.2017 - 12.2017
FOH and BOH
Lark Burger
03.2017 - 06.2017
Delivery driver
Carquest
03.2015 - 10.2016
High School diploma -
Jackson Hole High School
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