Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Miguel Alberto Sagardia

1125 Convery Blvd., Apt. 78, Perth Amboy

Summary

Dedicated professional with strong customer service skills, inventory management expertise, and team collaboration experience. Committed to enhancing customer experiences and ensuring efficient store operations.

Overview

18
18
years of professional experience

Work History

Key Holder/Stock Controller

Perth Amboy Liquors Buy Rite
895 Convery Blvd, Perth Amboy
11.2023 - Current
  • Assisted customers with product selection and inquiries during busy retail hours.
  • Managed cash register operations, ensuring accurate transactions and customer service.
  • Organized merchandise displays to enhance store presentation and attract customers.
  • Trained new staff on operational procedures and customer service standards.
  • Monitored inventory levels, restocking shelves as needed to maintain product availability.
  • Collaborated with team members to resolve customer complaints effectively and promptly.
  • Conducted regular store cleanliness checks, ensuring a safe shopping environment for all customers.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Ensured store was opened and closed in a timely manner according to company policies.

Sales Associate/Operations Manager

Lord & Taylor LLC
Woodbridge
06.2007 - 01.2020
  • Assisted customers with product selections and inquiries.
  • Maintained merchandise displays and ensured stock levels.
  • Processed transactions accurately at the point of sale.
  • Collaborated with team members to enhance customer service.
  • Organized promotional materials and seasonal displays effectively.
  • Handled returns and exchanges according to store policy.
  • Participated in store meetings to discuss sales strategies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Developed promotional strategies to increase sales volume.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Education

High School Diploma -

Perth Amboy High School
Eagle Avenue, Perth Amboy, NJ 08861
06-1981

Skills

  • Handyman
  • Work with plumbing
  • Minimal Electrical Knowledge
  • Construction/Home Repairs
  • Management Skills

References

  • Michael Melendez - City of Perth Amboy Employee (Deceased)
  • Domingo Cepeda - City of Perth Amboy Employee 732-621-4810
  • Orlando Marcano - City of Perth Amboy Employee 732-881-2171
  • Gilbert - City of Perth Amboy Employee 732-850-0867

Timeline

Key Holder/Stock Controller

Perth Amboy Liquors Buy Rite
11.2023 - Current

Sales Associate/Operations Manager

Lord & Taylor LLC
06.2007 - 01.2020

High School Diploma -

Perth Amboy High School

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