Miguel Aguilar
Summary
Organized and dependable candidate successful at managing multiple tasks with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Leads and Dispatch Manager
Turbo Home Services
7926 Breen Dr Suite B, Houston TX 77064
07.2022 - Current
- Improved dispatch efficiency by implementing daily scheduling , routing strategies and assigning the right technician to the right service call.
- Streamlined communication processes for better coordination between technicians, customers, and office staff.
- Increased conversion rate with targeted outreach strategies, including text/email campaigns and cold calling.
- Streamlined lead generation processes by utilizing CRM tools for efficient tracking and management of leads.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
Insurance Sales Agent
Navsav
24624 I-45 Ste 225, Spring, TX 77386
05.2021 - 06.2022
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating leads through referrals, cold calling, text and email campaigns.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Exceeded sales targets consistently through effective cross-selling and upselling strategies.
- Tracked customer service cases and updated service software with customer information.
Acquisition Manager
ATS Capital Properties
1635 Richmond Ave., Houston, TX 77006
01.2021 - 05.2022
- Achieved successful real estate acquisitions by conducting thorough off-market research and identifying key targets.
- Generated new leads through strategic networking events and targeted marketing efforts.
- Worked closely with title companies to verify clear title of properties and ensure all required documentation was in place for successful closings.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed process controls and metrics for daily management of call center.
Education
No Degree - Business
Lone Star College System
Spring, TXHigh School Diploma -
Nimitz High School
Houston, TX05.2008
Skills
- Multiple Project Coordination
- Organizational skills
- Operations Management
- Lead Generation
- Schedule Preparation
- Sales Techniques
- Customer service orientation
- Strong leadership
- Team building
- Bilingual
- Strategic Planning
- Staff Training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Leads and Dispatch Manager
Turbo Home Services
07.2022 - Current
Insurance Sales Agent
Navsav
05.2021 - 06.2022
Acquisition Manager
ATS Capital Properties
01.2021 - 05.2022
No Degree - Business
Lone Star College System
High School Diploma -
Nimitz High School