Overview
Work History
Timeline
Generic

Miguel Angel Gonzalez Garcia

West Roxbury,MA

Overview

5
5
years of professional experience

Work History

Hiousekeeping Manager

Hamton Inn
Natick , MA
02.2021 - 01.2022
  • Managed team of employees, daily progress reports and overall project planning.
  • Developed and implemented housekeeping policies and procedures to ensure efficient operations.
  • Performed quality control inspections for guest rooms and public areas.
  • Monitored employees' work hours to ensure proper staffing levels were maintained at all times.
  • Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
  • Trained, coached and mentored staff on best practices and protocols to secure smooth new program adoption.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.

Housekeepin Manager

Deering Bay Yacht & Country Club
Coral Gables, FL
12.2016 - 01.2021
  • Maintained accurate records of supplies and equipment inventory.
  • Ensured compliance with safety regulations and health codes.
  • Performed quality control inspections for guest rooms and public areas.
  • Conducted regular meetings with housekeeping staff to discuss performance issues.
  • Monitored employees' work hours to ensure proper staffing levels were maintained at all times.
  • Collaborated with other departments on various projects as needed.
  • Ordered cleaning supplies, linens, chemicals, amenities. as needed.
  • Assisted in budget preparation related to labor costs, materials and supplies expenses.
  • Established cleaning standards for all departments within the hotel property.
  • Identified opportunities for process improvements in order to increase efficiency and productivity of housekeeping services.
  • Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
  • PAYROLL,SCHEDULES ,

Timeline

Hiousekeeping Manager

Hamton Inn
02.2021 - 01.2022

Housekeepin Manager

Deering Bay Yacht & Country Club
12.2016 - 01.2021
Miguel Angel Gonzalez Garcia