Miguel Angel Mendez
Shift Production Leader
West Jordan,UT
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Committed Leader with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Skilled Production Leader offering 21 years of experience in manufacturing environments. Focused on being productive and safety-minded at all times.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Shift Production Leader
BD Medical
Sandy, UT
11.2022 - 01.2023
- Promptly address any safety issues or incidents.
- Spend minimum of 75% of time on production floor leading associates.
- Responsible for staffing and training plans within department.
- Provide regular, timely, and specific feedback to associates.
- Provide learning environment and challenge associates to meet higher expectations.
- Ensure open flow of communication exists between production associates and management.
- Represent concerns of production associates to management, as well as management concerns to production associates.
- Ensure fair and consistent application of company and departmental policies and practices. Works with associates to resolve employee relations issues and concerns; involves HR when needed.
- Actively participate and support continuous improvement activities.
- Collaborate with Production Planning to establish production schedules, monitor performance versus schedule for department.
- Track production metrics to ensure that department goals are being met. Communicates these metrics and progress to associates and management.
- Lead daily production operations.
- Other duties as required to support needs of business.
- Made sure that products were produced on time and are of good quality
- Collaborated with other departments to optimize production workflows
- Met production targets and tight deadlines by collaborating closely with team members
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems
- Prepared reports and technical documentation of day-to-day production processes
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Operations Leader
BD Medical
Sandy, UT
09.2018 - 11.2022
- Responsible for leading activities of high-volume manufacturing operation
- Responsible for approving associates time off request, scheduling overtime and creating weekly work schedule.
- Responsible for overseeing up to 76 associates during shift.
- Takes ownership for performance and results of shift and department.
- Comply with all local, state, federal and company safety regulations policies and procedures.
- Ensures manufactured product meets established quality requirements.
- Work with quality team to implement new and revised quality plans.
- Building high performing team of production associates.
- Archives departments Safety, Quality, Delivery, Cost and people goals through leadership and teamwork.
- Motivated and trained employees to maximize team productivity.
- Motivate team to archive personal and professional growth as well as department goals.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Communicate department goals, objectives and initiatives to production floor in simple and concise manner.
- Solves problems and coaches team to solve problems.
- Conducted root cause analysis in deficient areas to identify and resolve central issues.
- Led associate department meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
- Ensure fair and reasonable application of company and departmental policies and practices such as vacation, PTO, FMLA, attendance.
- Performs regular, timely and accurate assessment of team members, provide coaching and constructive feedback to team.
- Manages training within department to ensure team members understand and follow standard work, Good Manufacturing Practices.
- Update and monitors team members learning plans in C2C.
- Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
- Maintained team compliance with company standards, safety practices and regulatory and environmental requirements.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Managed internal operational standards and productivity targets
- Conducted root cause analysis in deficient areas to identify and resolve issues
- Kept team activities in compliance with safety, regulatory and environmental guidelines
- Managed high workload with consistent record of achieving deadlines and production targets
- Helped set and manage objectives for quality, productivity and compliance
- Maintained team compliance with company standards, safety practices and regulatory and environmental requirements
- Motivated and trained employees to maximize team productivity
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Production Area Lead
BD Medical
Sandy, UT
01.2014 - 09.2019
- Same responsibilities as coach except authority to write up associates.
- Ensure safety work environment, enforces safety policies.
- Processes accidents reports from beginning to completion of recommendations.
- Collected, arranged and input information into database system.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Approve/Denied associates time off request, PTO, attendance, FMLA.
- Frequently inspected production area to verify proper equipment operation.
- Work with Maintenance to ensure escalation process has been followed if equipment is down.
- Process Monthly Team pay.
- Oversee 36+ associates' performance.
- Approve weekly work schedule, approve overtime hours, attendance/training awards.
- Conduct monthly department meetings.
- Motivates team to archive personal and professional growth.
- Enforce safety procedures, quality policies, GMP & C2C monthly compliance.
- Follows Servant Leadership model.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Follows continuous improvement mindset.
- Developed and updated tracking spreadsheets excel.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Managed time efficiently in order to complete all tasks within deadlines
- Developed strong communication and organizational skills through working on group projects.
- Cultivated interpersonal skills by building positive relationships with others
- Identified issues, analyzed information and provided solutions to problems
- Worked well in team setting, providing support and guidance
- Excellent communication skills, both verbal and written
- Paid attention to detail while completing assignments
- Passionate about learning and committed to continual improvement.
- Developed strong organizational and communication skills through coursework and volunteer activities
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Worked well in team setting, providing support and guidance
- Strengthened communication skills through regular interactions with others
- Demonstrated strong organizational and time management skills while managing multiple projects
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Developed strong communication and organizational skills through working on group projects.
- Worked well in team setting, providing support and guidance
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
CI Line Leader
BD Medical
Sandy, UT
05.2008 - 01.2014
- Provide direction, motivation and support to associates to achieve safety, quality, production and continuous improvement goals.
- Perform quality duties such as maintaining and directing team activities for quality systems, training systems and tracking systems.
- Champion process improvements, and ensure that changes associated with Continuous Improvement (CI) activities are implemented consistently.
- Learn, model, and mentor team members to learn CI principles.
- Actively participate in Continuous Improvement teams and activities, including 5S, blitzes, Shift Start-up, updating PVD boards, etc.
- Continuously improve through KAS program, meeting department goals for completed KAS.
- Follow all local, state, federal, and BD safety regulations, policies, and procedures including RCRA Hazardous Waste regulations.
- Provide support to Manufacturing Coach for daily operations and overall performance.
- Perform random audits throughout shift verifying that quality checks and processes are being performed properly. Provide feedback to associates as necessary.
- Balance time on production line between production needs and CI Line Leader responsibilities. Works on production line or as Process Control Operator minimum of 20% of time.
- Update and monitor accuracy of PVD boards.
- Assessed processes and production lines for proper setup per instructions and procedures.
- Maintained communication across key departments and senior leadership team.
- Monitored employee performance to determine need for additional education and training.
- Tracked material orders and deliveries in accordance with company procedures.
- Take responsibility for tracking and allocating resources to close KAS.
- Makes or assists with changes to or creation of Standard Work Instructions.
- Ensure all team members help create and support all 5S initiatives.
- Proactively work to anticipate problems before they impact production.
- Report attendance, scheduling, and direct resources.
- Inspected finished products for quality and adherence to customer specifications.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Excellent communication skills, both verbal and written
- Proven ability to learn quickly and adapt to new situations
- Gained strong leadership skills by managing projects from start to finish
- Skilled at working independently and collaboratively in team environment
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Demonstrated respect, friendliness and willingness to help wherever needed
Team Specialist
BD Medical
Sandy, UT
04.2005 - 11.2008
- Trained team members in successful strategies to meet operational and sales targets.
- Conduct shift meeting at beginning of shift to inform team about any safety, quality issue, new procedures, etc.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Oversee 8 production lines, setting up/ closing out work orders.
- Perform Process Control Operator duties when its needed,
- Assigned trainer to newly hired associates and follow up through training process to ensure training was successful.
- Motivated employees to success and pointed out areas of improvement to achieve their personal growth.
- Submitted reports to management to aid in business decision-making and planning.
- Responsible for identifying and escalating any issue associated with machine performance or product quality.
- Coordinate with Maintenance and team any equipment change over or set ups.
- Responsible for requesting,scheduling, tracking overtime to ensure its assigned fairly to all associates.
- Track hourly lines performance and determine course of action when line goal was not reached.
- Complies with all local, state, federal and company safety & quality regulations, policies, procedures.
- Report any safety incident or potential accident immediately.
- Determine cause of quality problems, take appropriate action based on quality procedures.
- Ensure associates maintain equipment, organized & clean work areas,
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
Packaging Operator
BD Medical
Sandy, UT
02.2004 - 04.2006
- Operate semi-automated and manual packaging equipment.
- Perform change over (gauge-length) based on customer needs.
- Joined Maintenance personnel to perform monthly PM.
- Conduct crossover meeting to communicate any issue to incoming/outgoing shift or to team.
- Performed packaging tasks alongside team to demonstrate proper methods according to department procedures.
- Used pallet jacks to safely move unpacked as well as packaged product to storage area or to move materials used during shift.
- Labeled, recorded and inspected packaging to prepare for shipment or storage.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Supported new employees with training in proper inspection of product, packaging in into dispensers, palletizing shippers and cleaning of work area.
- Achieved hourly/shift production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Feed autoloader in semi-automated machines and packaging equipment using lift equipment and conveyor systems.
- Manually hand load parts into totes, place it by loaders to hand load parts.
- Set up work order, print labels, close out competed work orders.
- Perform sample attributes accordingly to SOP to ensure packaged product meets our quality standard.
- Interdepartmental teamwork, if product to be packaged presents any quality defect.
- Counted and recorded finished and rejected packaged items.
- Prepare end of shift report for Coach and crossover.
- Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
- Regulated machine flow, speed, and temperature and stopped and reset machine to address malfunctions.
- Recorded machine parameters, samples attributes, released completed pallet after performing quality samples.
- Competed DHR after order was completed.
- Accomplished hourly and shift goal to meet department target.
- Completed processing activities to conform with laws, safety standards, and product hygiene standards
- Monitored teamwork performance and elevated production or personnel issues to management
Line Assembler
BD Medical
Sandy, UT
03.2002 - 02.2004
- Practiced standard operating procedures for consistent production results.
- Hand loaded product into running machine to be packaged.
- Visually inspected packaged product , placing finish good product into dispensers.
- Weighted finish good product prior to placing it into Shippers.
- Sealed shippers, placed boxes on pallet.
- Removed imperfections in component pieces and packaged product during inspection.
- Changed out equipment, tools and materials to set up new production runs.
- Assisted quality assurance by inspecting items and removing defective parts.
- Worked with team members to identify and remove safety hazards, keeping pathways clear and equipment properly stored.
Education
Bachelor of Science - Health Education
University of El Salvador
Sam Salvador, El Salvador11.1998
Skills
- Operational Procedures
- Continuous Improvement Process
- Operational Efficiency
- Company Safety Policies
- Quality Production
- Manage Schedules
- Maintain Quality Standards
- Assembly Line Operations
- OSHA Regulations
- Performance Metric
- Production Efficiency
- Employee Performance Reviews
- Lean Manufacturing Processes
Accomplishments
- Supervised team of 76 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with Multidisciplinary team on developing/defining new roles, improving Safety procedures , Quality documents or procedures, Improve our Training to motivate associates growth.
Certification
- CPR Certification
Timeline
Shift Production Leader
BD Medical
11.2022 - 01.2023
Operations Leader
BD Medical
09.2018 - 11.2022
Production Area Lead
BD Medical
01.2014 - 09.2019
CI Line Leader
BD Medical
05.2008 - 01.2014
Team Specialist
BD Medical
04.2005 - 11.2008
Packaging Operator
BD Medical
02.2004 - 04.2006
Line Assembler
BD Medical
03.2002 - 02.2004
Bachelor of Science - Health Education
University of El Salvador